In The Loop Denver, LLC

To Whom It May Concern at The Revdex.com, My name is *** ***, I am the Managing Member of In the Loop ***, llc (ITL)and I am responding to *** ***’s complaintThere are several inaccurate statements in *** ***’s complaint I will be covering todayTo give a clear overview of what we do at
ITL and our joining process, I will be discussing how we recruit members and how our services are structuredThis will give perspective on *** ***’s complaintIt is also important to note that *** *** has attending only ONE event with In the Loop since he has joinedIn this correspondence, we included a picture of him at that event to which he stated to several of our staff members, he was having a great time We included his signed Membership Agreement, Installment Agreement and his pre-screening questionnaireWe have had over events since he started his membership with us as of todayMany of which have been free or under $to attended for our members and he again, has attended only oneTo start off, ITL only contacts prospective members for an interview after they have sent in their phone number and email address through our website www.intheloopsingles.com requesting more information from usWe advertise on local radio stations, televisions stations, and social media marketing ie: ***, meetup, InstagramWe also participate in local festivals and conventions We throw parties and special events to create interest in our group Our members have guest passes to invite friends…This drives prospective members to our siteThere, they request more information, and we personally call them to go over what we do at In the Loop and see if it is a good fit for their lifestyleIf during our call they are interested in receiving more information, they can set an appointment come into our *** office and sit down with a Membership Director, view our calendars of events, see our upcoming trips, ask questions and get a full understanding of what we doThen make an educated decision on whether our activities club is what they are looking forIt also gives us an opportunity to screen our membersAgain, we included *** ***’s prescreen questionnaire as an attachmentHe signed off on this documentAs it stated on *** ***’s signed pre-screen questionnaire, we reserve the right to run a felony check on our members to ensure that they do not have past issues with the law and we also state that we reserve the right to inquire if they are in fact, singleWe do our felony checks through a service online called “Truth Finder” and we typically get information from a County Clerk’s office in regards to a member being divorced or notWe incur a cost for the felony checks, so we do this check typically within days after a member joins We have documentation that we have ran a check on *** ***-and we can provide that if need be Example: It stated he has a speeding ticket from Many of our prospective members come in to check us out and make a decision to join several weeks or months later They appreciate that the prices rarely change and they can have time to make a decision after they visit us We do not practice any “high pressure” sales techniques whatsoever Our membership cost typical stay the same from month to month unless we have a specific specialSince we launched in April, we have had the same “Special” *** *** took advantage of which was $off registration and no monthly duesThis breaks down his membership to $per month Our cancelation policy is not only gone over verbally by our Directors, but we insist that all prospective members sign off that they have read and agree to our policiesWe included *** ***’s signed Membership Agreement to which he signed off that he read and agreed to our cancellation policiesThis price point of our membership is in line with a nice gym membershipConsidering that about half of our events are free to attend or under $to attend, much of the $a month *** *** is paying for goes to executing these eventsThe Mixer he attended was FREE for him to go toIt included a private venue, appetizer buffet, cupcake buffet and several event hosts in attendanceThis cost ITL over $*** *** paid nothing to attendAlso, on a side note, *** *** won our grand door prize that evening which is a free trip to our Adult Summer Camp at a value of $ In response to *** ***’s allegation about not being able to attend events prior to signing upThis is falseHe chose to come in to our office prior to the said event He signed up that dayHe had every opportunity to not sign up that day, enjoy the event and come back to the office to sign up afterwardsHe did not do thisWe plan about one “Open” event every 6-weeks so our members can encourage their single friends to check us out and we market to this “Open” event online through social media marketingIt would be much like trying out a salsa class once, then signing up for the salsa classes afterwards We do have to limit the amount of “Freebee” or “Open” events one can attend, but like any other business, that is a practiceWe encourage our prospective members to sign up for a membership verses just going to one eventWe said this to *** ***The explanation bein; because we are an activities club for singles and not a dating service, to get the true positive experience of joining our group would be making new friends, networking and having a whole, new social circle of like-minded people to experience activities, travel and adventures with This can not happen in just one event. Hence, why we suggest signing up for an extending period of time Which *** *** didOur literature encourages that our members attend at least 3-events a month to get the most out of joining ITLWe can provide the Revdex.com with this*** *** chose the month membership verses the month or month option when he signed up. In the spirit of wanting to make our members happy, we were willing to meet *** *** partway with his request to cancel and bring his membership down to a monthHowever, he has not returned a call from the times we have left messages for him about thisThis situation with *** *** trying recklessly to harm In the Loop ***’s reputation online considering he has only attended ONE event, makes us feel that his aversion to us is insincere and motivated by other factors. We believe this because *** *** requested information from usHe requested an appointment with usHe WON a trip to our Summer Camp GetawayHe will not respond to our calls wanting to work with him and his outright lies about our business practices and prices online are evidentHis harmful, dishonest reviews on various online sights leads us to believe that these allegations are possibly motivated by him working with our competitor to create a troubled online presence for ITL and drive business elsewhereAs a company that has a strong rating with the Revdex.com and has over members nationally, we pride ourselves on providing our members with a diverse calendar of activities and trips and excellent customer supportWe have followed through with everything that was promised to *** *** in his appointment and considering he won a trip, we believe we have superseded our commitment to providing *** *** with the service he has purchased We will not be refunding *** *** We also feel that because of the validity of his unfounded defamation of our business, his complaint be removed from your site Sincerely, *** ***

To Whom It May concern at The Revdex.com,   This letter is in response the [redacted] complaint about In the Loop Denver, LLC.   In the Loop is an activity and travel for singles. We plan about 20-30 events a month and 4-5 trips a year for singles. Joining ITL is much like joining an Adult...

Sporting league, but instead of playing softball daily, we have a variety of activities ranging from hikes, to concerts to parties, to horseback riding events and wine tastings etc. We have events every month for different age groups. Like a 20-30’s event or a 50-60’s+ event or a 60’s+ event.  We also organize our activities in age specific categories occasionally- like different age lanes at bowling or specific age groups at different tables for dinner. Also, about half of our events are free to attend and or under $10. This is part of our membership benefit. We have events that start as early as 5:45 pm on weekday nights and as early at 9-10 am on the weekends. These times are clearly stated online on our event calendars.  We have event hosts at all activities to run the event and make sure people are getting introduced around and the event is running smoothly. Our office staff is also available 6 days a week to work with our members and help them choose events that are a good fit for them.   When people join ITL they must ask us for information. We call then, set an appointment and they come into our Denver Tech Center office to meet with us in person and to go over our calendar of activities and trips we have planned. This is what [redacted] did. At that time, we explain what kinds of activities we have planned. We tell all potential members the general area to which most of our events are taking place which is in the Denver area. Our company name is In the Loop Denver. We do events in the Boulder area and Colorado Springs area, monthly. As well as places like Littleton, Highland Ranch etc… We are clear about this when people join. We have members who live over 100 miles from our DTC office and so we have to be clear on where are events are taking place.   We have members who range in age from the 20’s to the 70’s. That is why we have to do events for specific age ranges every month. When [redacted] joined, she asked if we have members who are in her age range.  We do. We consider 55+- 70’s (seniors) to be in her age range.  Approximately 15% of our 480+ members are in this age range 55-70+. We have several members over 70 years of age.    We suggest to all potential members that to really enjoy our group you should go to at least 3 events per month. Reason being, it’s hard to meet new friends if you do not attend our activities, and you are wasting your money if you do not participate in all activities we have planned. We spend quite a bit of our resources to execute these activities, so we really want our members to take advantage of this. So much so, that we state in writing in their Membership Handbook and their welcome emails, they need to attend our activities at least 3 times per month to get something out of it.   [redacted] has attended 3 events since she started with us in August of 2017. Three, total. We have had multiple activities for the 50-60+ groups as well as the 60+ and over groups and she has not attended. We do have people in her age range and she chooses not to go.   We have provided [redacted] with everything we stated we would. We have people in her age range, most of which join ITL because they are very active and want to meet other people who have the same hobbies, etc. We know [redacted] has made several friends through our group as well.   In the spirit of good faith we also offered [redacted] a partial refund on Feb 2nd, 2018, to meet her part way, after listening to her issues. A refund she accepted. We would love for [redacted] to take advantage of her membership and our activities and we are happy to assist her in choosing activities that have a more desired age demographic for her, so she has the opportunity to meet more people in her age range. They have joined to meet her as well. However, we will not be refunding [redacted] her full membership cost because we have provided her 150 activities to attend and ample opportunity to meet people in her age range. She has not utilized this service.   Here are the activities we have executed since [redacted] has joined. Counting the Trips activities, we have had 150 activities total in the Denver area.   Sincerely, Kara D[redacted] Managing Member In the Loop Denver, llc   _____   8/11: Bowling with Buds! 8/12: Ziplining Adventure Day! 8/16: Singles Mixer – Stout Street Social 8/17: Billiards & Brews! 8/18: Industrial Chic Wine Tasting at [redacted] 8/19: Game Night at [redacted] – Yes [redacted]! 8/20: Tubing Down the Boulder Creek 8/22: Sam Hunt Concert @ Red Rocks 8/25: Comedy Night – Rita Rudner At Her Best 8/26: New Member Mixer at [redacted] 8/27: Jazz in the Park 8/28: Cards Against Humanity at [redacted] 8/30: Ready, Set … Speed Mingle! 8/31: Cooking Class – Summer Pizza on the Grill   SEPTEMBER Trip: Summer Camp: Sept 8-11th. (5 activities included) 9/1: Escape Room 9/2: [redacted] Game 9/3: Paddle Boarding 9/5: Top Golf 9/8: One Republic Concert 9/9: Pedal Hopper 9/10: [redacted] Brewery Tour 9/12: Trivia Night 9/14:Happy Hour 9/15: Japanese Hibachi Night 9/16: Morning Hike/ Irish Pub Dinner 9/17: Hot Air Balloon Ride 9/19: Shooting Range 9/21: Champagne Thursday 9/22: Comedy Club 9/23: New Member Mega Bash 9/24: Broncos Watch Party 9/27: Karaoke Night 9/29: Bowling 9/30: Kick Ball     OCTOBER 10/4: Trivia Wednesday 10/6: 13th Floor Haunted House 10/7: Zombie Crawl & Lunch 10/8: Flag Football & Burgers 10/10: 35 – 55’s Happy Hour at [redacted] 10/13: Scary Movie Night 10/14: In the Loop Scavenger Hunt 10/14: South Broadway Night Out 10/15: Colorado Ballet: Dracula 10/16: Indoor Rock Climbing 10/19: Comedy Works – Jon Lovitz 10/20: New Member Mixer 10-20-11-3: Australia -New Zealand Trip ( *12 activities included) 10/21: Chatfield Farms Corn Maze 10/22: Celestial Seasons Tea Tour 10/24: [redacted] Game 10/25: 20-30’s Happy Hour 10/26: Glow at The Gardens 10/27: ITL Family Feud 10/28: ITL Halloween Costume Party 10/29: 50’s+_Sunday Brunch 10/30: Bronco’s Watch Party 10/31: 60+ Pizza & Pasta   NOVEMBER 11/3:   Comedy Works – Peter Russel 11/4:   Surprise Dinner of 8 (age specific) 11/5:   Bike & Brew Tour 11/6:   Monday Trivia 11/8:   Charity Dinner – [redacted] 11/9: 60+ Bowling event 11/10: Speed Mingler 11/11: Live Music at [redacted] 11/12: [redacted] Tail Gate 11/14: Archery 11/15: Moroccan Dinner 11/16: Indoor Dodgeball 11/17: Beatrice & Woodsley 11/18: Pumpkin Pie 5K Run 11/19: Country Line Dancing 11/21: Press Play Happy Hour 11/24: Putt-Putt Golf 11/25: All Member Bash 11/26: Katy Perry Concert 11/27: Paint & Sip 11/28: Taco Tuesday 11/29: Pints Pub Whiskey Tasting    DECEMBER 12/1:   Parade of Lights & Dinner 12/2:   Indoor Paintball 12/3:   Volunteer Day 12/5:   Trivia Tuesday 12/6:   50’s - 60’s+ Piano Bar Happy Hour 12/8:   Arcade Night 12/9:   Bowling 12/10: Georgetown Loop Railroad 12/12: Zoo Lights 12/14: Theater Night 12/15: Stars Wars Movie Night 12/16: Ugly Sweater Party 12/17: Ice Skating 12/18: Fondue Dinner 12/20: [redacted] vs. Timberwolves 12/22: 20’s - 30’s Happy Hour 12/23: Orphan’s Holiday Potluck 12/24: Dazzle Urban Brunch 12/28: Irish Pub Night Out 12/29: Comedy Night 12/31: NYE Party     JANUARY 1/3:   Trivia  1/4:   Wine Night  1/5:   Country Line Dancing 1/6:   20's & 30's Dinner/40's & 50's Dinner 1/7:   Skiing 1/7:   50's+ Brunch  1/8:   Bocce Ball  1/9:   Bingo  1/10: Escape Works  1/11: Upscale Karaoke  1/12: Dinner & A Movie  1/13: Snow Tubing/Bowling  1/14: Pro Rodeo  1/15: Shooting Range  1/17: Adult Crafts 1/18: [redacted] Game 1/19: Speed Mingler (Interactive Cocktail Party) 1/20: Ice Staking 1/20: Michael Jackson Tribute Band 1/21: Volunteer Rescue Mission 1/22: Indoor Rock Climbing 1/23: Upscale Happy Hour 1/24: Ireland Trip Meet-n-Greet 1/26-1/28: Ski Weekend to Breckenridge 1/26; Musical Improv 1/27: All Member Bash 1/28: Up close w Tigers 1/30: Sushi Sake     FEBRUARY 2/2: Whiskey Tour 2/3: 50-60’s Dinner 2/3: 20-30’s Night Out 2/4: Super Bowl Party 2/4: Volunteer Day 2/6: Trivia

Complaint: [redacted]  I am rejecting this response because:   In The Loop is denying that they engaged in deceptive and high pressure tactics to recruit me. I will provide specific timelines, dates, and evidence of our correspondence. I have attached two PDF files. The PDF first is my membership contract and the second PDF is a collection of screenshots of my correspondence with In The Loop (ITL) Singles.   1. On Wednesday, June 7, I received an unsolicited invitation from one of their [redacted] employees, [redacted], to attend their free singles mixer on Saturday, June 24 (see pp. 1-3 of screenshots.pdf). He told me he was the organizer for a meetup group called "[redacted],” which is not true. In fact, he is the organizer of "Single and Active in Town (p. 4 of screenshots.pdf).”  But I did not know that time at the time. First, I tried to RSVP for the event through [redacted], which I normally do, but was not able to do so because [redacted] is not the organizer of [redacted] and they had organized a different event from the one he described. He told me to RSVP on the meetup page and go to ITL's website (intheloopsingles.com) to get more information. In fact, I tried to clarify the details with him, but he did not respond.   2. I went to ITL's website and submitted my information. I then received a voicemail from [redacted] on that very same day, June 7, 2017 (I am not able to upload a file of this voicemail but if Revdex.com wants a copy, I can e-mail it). So I called her back and we had a pleasant conversation. She gave me an overview of ITL, which was about individuals who are single and meeting each other to engage in social activities (e.g., cooking). She asked me how I heard about ITL and I told her about my correspondence with [redacted]. I told her that I would like to RSVP for ITL’s free event per [redacted]'s instructions as I could not do it on meetup. She said, "done." And then she invited me to stop by their [redacted] office on Saturday, June 10, 2017, and learn more about ITL and its activities. I agreed as I didn't see any harm in wanting to learn more. She said they will ask me some questions about myself and will go over some membership packages. No pressure. She didn't reveal the membership rates, etc. Most important of all, she did not say that if I don't sign up for their membership, I could not attend their free event on June 24, which I had just RSVPed for, courtesy of [redacted].    3. I received a voicemail from one of their representatives, [redacted], on Friday, June 6, 2017 to confirm the appointment for the next day, June 7, 2017. I went to their office and met [redacted]. She had me filled out a survey and invited me back to her office for a "pre-screen.' She never said, "wait here while I run a background check or credit inquiry on you,” like other social clubs. If she did, it was AFTER I had signed on the dotted line. The only thing she did ask was for my driver’s license. She wanted to make sure that “I am who I say I am." She then proceeded to ask me questions, many of which were personal such as what am I looking for in terms of social activities, past relationships, dating history, etc. She seemed really nice and I opened up to her, which I normally don't. At least not to individuals who are trying to sell me something. She asked me if I have joined other social clubs. I told her I have inquired about other dating services such as [redacted] or [redacted] where they would charge over $2000-$5000 just to join their group. I said those prices are prohibitive given the value you get. She agreed and she said ITL is not like that. So you can imagine my disappointment when she then took out her notepad and showed me their three rates, which were $2395 for one year, $2695 for 2 years, and $2995 for three years. These rates are pre-printed on their contracts (see contract.pdf). The rates do not include the $25 monthly fee and additional fees for attending each event (anywhere from $7 to several hundred dollars). She did offer a $400 discount. But if I were to leave their office without signing up, she will withdraw the discount. She then asked me, "which one of these rates do you like?" I balked as these prices are equivalent to some country club membership rates and ITL doesn't even offer similar facilities or amenities. I told her “none.” She pressed me to just pick the one that I like best. I said if I had to choose, it would be the 1 year package as I don't like to make long-term commitments unless I know what I am getting into. She then asked me if I wanted to sign up for the 1 year package. I said “no” as I wanted time to think about the offer first before making an informed decision. I told her that I would like to attend the free event on June 24th that [redacted] had invited me and that [redacted] had RSVPed me for. My rationale was to see if I would like their activities, their setup, and their general membership. If I did liked, I will join. I thought this was very reasonable, especially for the price they were asking. Plus, this is standard practice. We try out phones and laptops before buying them. We read a few magazines or newspapers articles before  subscribing them. Even dating sites, gyms, and dance clubs offer free or promotional tryouts. And most regular businesses often guarantee some form of customer satisfaction. Even companies that want to hire you will invite you for an interview and allow you show you their facilities and what they have to offer. Again, it’s a no brainer.   But [redacted] refused. She said ITL doesn't allow me people to "try" out their events and that the membership keeps changing. At first, I was stumped. I have never met a business that invites you to try something, only to rescind it at the last moment and insist that you pay up before trying. I asked myself why would [redacted] or [redacted] invite me to their so-called free event if I was not a member and couldn’t go? I started second guessing myself. And I didn't have much time to think because [redacted] was relentless. Every time I wanted to take a moment and think about the offer, she would interrupt me and say, "Talk to me, [redacted]." And she would tell me how there are members who want meet someone like me and that I would have a lot of fun, etc. She even used some of the personal information I gave her to get me to join the organization such as not having success with online dating, etc. Clearly exploiting my vulnerabilities. THAT is a high pressure sales tactic. I told her I don't like to make on-the-spot decisions. I need time to think and consider it. Plus, I travel a lot for work. But she won’t take no for an answer. She started to sweeten the offer such as offering an installment plan for their membership rates. I said I still need time to think about it. I haven't done my homework such as reading online reviews and thinking about the costs and benefits. When she realized I was not going for it, she grew frustrated and threw her hands in the air, exclaiming, "We can talk about what-ifs all day, [redacted]. But you will never know until you join." Yeap, high pressure. Much to my astonishment, I even felt a little guilty that was she was somewhat upset just because I was reluctant to commit. Seeing that I could not try out their free event and was succumbing to the high pressure conversation, I accepted her invitation to " just trust her"  and signed up for their membership, which I regret enormously. Normally, I would never do such a thing. 'Till this day, I feel foolish.     So I joined their group, committed to a lifetime membership. In terms of price, it was the three year membership by another name. Cost per year was lower than the 1-year membership. [redacted] waved the monthly fee when I was starting to have second thoughts again and she offered to compensate me for one free ITL event, separate from the June 24th event. She took out the forms and contract, which I signed. As she was finishing making copies and preparing the booklets, I decided to [redacted] In The Loop just to learn more about their activities, etc. That's where I saw two [redacted] reviews and to my horror, they were very negative. I asked [redacted] what she thought about these reviews and she dismissed them by proclaiming, "we don't care or respond to them. They know what they were getting themselves into." I put it at the back of my head but did not think much about them. Another mistake.   4. On Friday, June 23, 2017, I received an e-mail from [redacted] stating there was a new meetup by the group Single and Active in Town. Apparently, I was a member of that group, among several others, and I did not realize it. I guess that was how [redacted], the organizer, got in touch with me and not through [redacted] like he initially claimed. They invited everyone in that group to attend and try out their event (see p. 5 of screenshot.pdf). I even sent a screenshot to [redacted] on the day of the event (see p. 6 of screenshot.pdf). I texted [redacted], asking why is it that non-members can now try out their event (see p. 7 of screenshot.pdf)? The next morning, June 24, 2017, she replied that there is a rule that when people meet them for an interview or "pre-screen," and do not sign up, they cannot attend the event. I was shocked. I have NEVER EVER heard of such a policy from any other company. I was furious because I felt I have been duped. And by the way, the event is no longer free, they were now charging $20 to attend. So I called [redacted] from the [redacted] headquarters immediately and left a message for her to call me back. She did. I asked her about this so-called rule. She confirmed [redacted]'s reply that there is indeed such a rule. I told her that it is ridiculous and so unethical. Why on earth would [redacted] have me RSVP for an event if there was at least a 50% chance that I would not join and therefore could not attend? At the very least, why not mark it as "tentative?" It made absolutely no sense. If she had told me about this rule ahead of time and gave me the choice between interviewing BEFORE or AFTER the event, of course I would have chosen to do the interview AFTER the event. Anyone would have done the same thing? That is just common sense. I explained this to her and she acknowledged what I was saying. But she had already boxed herself into a corner by using standard replies such as explaining this is how they expand their business by recruiting new members, etc." Fine. Then why not allow me to be one of those new recruits? Why not give me that opportunity to try it and make an informed decision? Why sucker me into paying for my membership while letting everyone else attend it for free or for a small fee? Were they so desperate for business? I was furious. [redacted] said that she will forward my concerns to [redacted]. However, she accidentally sent it to me instead (pp. 8-10 of screenshot.pdf). So I don't know if [redacted] actually received it or learned about it.   5. Seeing that I already signed up for the event, I decided to keep an open mind and attend. I was disappointing to say the least. The event was in a cramped basement of a dinky bar. The turnout was underwhelming. And with the exception of a couple of individuals (members and non-members alike), there was no one there that I had any interest in wanting to meet again. Quite the opposite. It was also the first time I had met [redacted]. In fall fairness, she was very nice to me. I did not bring up the previous interactions I had with [redacted] or [redacted] as I didn't want to ruin the mood or cause a scene. So I made the best of it. And yes, she got me to sit next to her and have all her female employees take a selfie with me for that screenshot that she attached. And yes, I did smile. After all, in the contract, they can post these pictures online. And they did, on [redacted]. But I honestly wasn't having as much fun because I felt so tricked. And yes, even though they are technically not a dating group, I would hear [redacted] brag out loud to every male non-member at the door that ITL is 60% female. In fact, [redacted] used that same line with me during the pre-screen. Now why would they do that if they are supposedly only about "making new friends, networking and having a whole, new social circle of like-minded people to experience activities, travel and adventures with"? I bring this point up because first of all, it was rather crass, especially for a group that tries to cater to professionals. And second, it is another example of them being rather disingenuous. You start to see a pattern that is not very comforting. With respect to [redacted]'s baseless assertion that that I a trip, this is laughable. I don't even know what the prize is. I didn't win anything. How could I? I gave my ticket away. I even made a joke to one of the attendees that by taking my entry, it would increase their chances of winning by a hundred percent. And I told this to [redacted] and others, and they laughed. I've nothing more to add to that.    6. After that first event, I never attended any of their other events. First, I travel a lot for work and was not able to fit them into my schedule. I received a call from [redacted], one of their representatives, to attend another event but declined because of my schedule. Second, the experience of being deceived did not sit well with me. I have not heard from [redacted] or received an apology. It's standard practice for any mainstream business to apologize or try to "make it right." At the very least, express some regret if there were "confusion." But I received none of that. All I received was the first monthly charge to my credit card from ITL and announcements of future ITL events, which were painful reminders of the mistake I had made. No doubt, ITL encourages its members to attend at least 3-4 events. But why would I do that? This is a social club where the goal is meet people and build relationships. How can you do that if you feel deceived? If you don’t like a particular book or a phone, you can give, sell, or throw it away. But you cannot do that with people. If you don't trust or like someone, you won't spend more time than you need to with them. I am not a masochist. So I refused to attend any more of their events.   7. I went over their contract again to see if there is anyway I can get out of their group. I did more research and weighed my options. Unfortunately, their contract is very one-sided that to leave ITL, I would have to either uproot myself from [redacted] by moving 100 miles away or convince someone to take over my membership. Those are just not reasonable options. I could not in good conscience recommend ITL to anyone, given my experience. So I called [redacted] again on Friday, July 7, 2017. I told her I wanted out. I looked at their contract and there are plenty of ways to cancel my membership and even to transfer it another person in my location (see section g of contract.pdf). I was even willing to give up my registration fee of $495 and the first money payment of $58.33, which I thought was exceedingly generous given that I have only attended one event. I told her that there is no point keeping me as a member as there is no mutual benefit. She refused. She told me the only way to quit was to move out of [redacted] or find someone else. Rules are rules. No exceptions, despite making an exception for everyone else their so-called free event on June 24. I pleaded with her and told her they would still come up on top if they cancelled my membership because I essentially paid $553.33 and all I did was to attend one event. But that was not good enough. She reasoned that "that's not a way to run a business if we just let you go just like that." So that is what it all boils down to. They just wanted my money, regardless of the consequences. Finally, I told her that if she did let me go, I would be more proactive in letting people know how I really feel about their group. When [redacted] heard that, her tone changed. She said she couldn't do anything as it was not her company and she did not make any of the rules. It was [redacted]'s company and she had to consult [redacted]. She told me she would write an e-mail to [redacted] and speak to her the very next day, July 8, 2017. They have office hours on Saturdays. I said, "fair enough." She said she would get back to me the next day. So on the next day, I waited and waited. But no phone call, e-mail, or text. I assumed they were just going to ignore me like before. On Monday night, I decided to write reviews on [redacted], [redacted], and Revdex.com. Since I remembered [redacted] telling me that they don't respond to [redacted] reviews and do not care, I didn't think it would have much impact.   However, yesterday, I discovered that I could no longer log into Intheloopsingles.com as a member (see p. 11 of screenshot.pdf). I tried resetting my password twice (see pp. 12-13 of screenshots.pdf) but the new ones don't work. I received an error message that my "activation key" was invalid or something to that effect. I was delighted. It means that they have canceled my membership, which I have been asking them to do all along. If they had done that on Saturday, July 7, 2017, or told me that they plan to do it, I would probably not have pursued this further and would not likely have written online reviews about them on [redacted] or for the Revdex.com. It's a lot of work and I am not being compensated for it. Just like this reply is a lot of work.   In any event, I have yet to receive an e-mail confirming the cancellation. It would be nice if I did. They don't even have to be polite in their reply. I just want a confirmation. And naturally, it would be nice to receive a full refund and an apology. But given what I know of this group and [redacted]'s most recent reply to Revdex.com. I am not holding my breath.   8. To [redacted]'s allegations that I am working with a competitor to discredit ITL, no, I am not. First of all, I don't even know who their competitors are. And frankly, even if I do, I don't think they much to worry about. Plus, life is too short and they're not worth it. I just don't want to have anything to do with them. In fact, it pains me to have to devote so much time and effort just to quit their group. And no, I have not received any phone call or voice mail from them since July 7, 2017. I travel a lot too and there is no signal on the plane. Be that as it may, there are multiple ways to reach me. I can be reached by e-mail at [redacted] or by phone at [redacted]. I have nothing to hide. I stand by my statements on ITL.    Sincerely,   [redacted]