Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below I reject Larry James Service’s (LJS) response to my complaintIn his reply to my complaint to Cape Cod Revdex.com, [redacted] ***, owner of LJS, although difficult to understand, I believe is in essence saying because my house in Eastham was being rented that he could not paint the houseAdditionally, he claims that my changing rental situation made it difficult for him to schedule a time to paint the housePlus, he is also stating that the 30% deposit of $covers the work he did, the paints purchased, the cost of brushes and thus he did not owe me any refund.Let me cover each of these statements: ? Between June 10, when I sent him the $deposit to paint my house and June 29, when [redacted] said that he could not paint my house and was returning my deposit in full, weeks had passed; during that time, the house was rented for weeks, leaving weeks available to paint the house(I have documentation of the weeks that were rented) The four weeks from June 15, to July 12, were not rented and the period from September 1, to May 30, was also not rented, certainly plenty of time to paint the houseHe stated in his reply to my complaint, that we had workers in the house during the winter monthsThe workers were all inside the house and did not impact or deter exterior painting.? As far as my changing rental situation impacting when he could paint the house, I communicated the status of the rental situation numerous times, keeping him updated on the times the house was availableEach time he said that he would be able to paint the house around my schedule.? The statement that the work he did and the materials purchased for the job covers the value of the deposit is far from the truthThe quote that Larry James issued included replacing rotted wood trim and shingles on the main house, washing and painting the house, plus painting two exterior sheds with minimal rotted wood replacement for those two shedsThe quote for all the work was for $I paid 30% down payment to assure that we would be put in his schedule and the house would be painted before the winter of o Ultimately, we had the house painted by another painter and the rotted wood replaced by a carpenter The carpenter charged $to replace all the rotted woodLet’s assume that is the value of the work that [redacted] had put in his quote to replace the rotted wood, that leaves $for washing the house, prepping for paint and painting the houseThe part of the house he painted represents less than 10% of the exterior surfaces detailed in his quote, or $295.o Let’s look at the work he didHe washed the house, removed and painted of shutters, and painted the front of the houseThe house was washed sometime mid October, and the front of the house painted sometime during the first half of November of We revisited the house in the beginning of December and saw no further progressBecause it was getting too cold to paint, we picked up shutters that were strewn in the yard and put them in a safer placeWe had to move their extension ladder that was left on the path to the back doorWhen Larry James Services power washed the house, some rotted trim broke loose exposing a large hole where rain and snow could get into the interior of the house and cause damageIt was obvious that LJS was not coming back to finish the work, so I covered the hole with some wood, carefully caulking the opening so it was weather proof.o Last but not least, the response to my complaint says that he lost value of all the paint that he bought for the houseAfter LJS painted the front of the house, the remaining paint was left inside the house for safe keepingThere was a partial gallon of paint for the body of the house, a partial quart of paint for the shutters and flower boxes and a partial pint can of paint for the front doorThere was no other paint that he purchased that was evident to meOne of LJS’s workers finally came on May 23, to take his ladder, paints and plastic buckets where he stored his brushes.In closing, [redacted] of LJS offered to return my deposit because he could not complete the workAs of October 24, that has not yet occurred Regards, [redacted]
The work has been done and cleanedPower washed the entire front of the house including shutters spring of The customer had made several dates for us to complete the job and the property kept being rented which forced us to have to change plansI wash not able to finish the job in that fashion and we agreed, Entire house had been power washed and the full front stained and paintedI will for go any extra work, materials used, tools lost through the winterThe customer had workers inside during the winterThe customer had rest of expensive paint and stain purchased by us to finish the jobI feel the job is done work is satisfactory as is customer
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.The response by Mr*** is not surprising, he is a master of misdirection and circular conversation. None of the statements or comments quoted by Mr*** have any relevance on the facts of the complaint: that Mr*** collected $at the end of April and did not fulfilled the obligations of the agreement (painting the house). Callers to Mr***, always identified themselves (contrary to Mr*** claims), and the request for Mr*** address was made because Mr*** refused to come to *** ***’s house or a neutral location, so a refund could be made by Mr***. As for the remark made by the “female” referencing “scamming the elderly”, that was a reference to the phone call sited in the original complaint, which was made by *** ***’s daughter *** ***. During that conversation Mrs*** did indicate that when a contractor takes a 50% deposit from a person over the age of and then does not do the work, it appears like they are out to scam the elderly. This conversation with Mr***, was the only one which resulted in any effort by Mr*** to fulfill the agreement (Mr*** power washed the house). As stated in the original complaint, *** *** hired ***’s Painting of Hyannis, MA to paint the house, and they were able to complete the work within two months of signing their contract. We request the full refund of the $from Mr*** *** of Larry James Services, as the services were never rendered and are no longer required
Regards,
*** ***
Please find my 3rd response to Mr & Mrs *** complaintI have made it in truth, trust, honesty, transparency and privacyMy first requests were short and all of the aboveWe were hired to replace rotted wood and paint their guest house in Eastham MAWe began late fall w/both side and the front, shutters, trim, clapboards; as you may remember the weather was horrendous mid Oct right on through the winter which gave us not a long time to gain on thingsWe were able to finish the side and front as well as shutters and trimWeather turned pretty much overnight and stayed that wayMr *** called me from off Cape a couple or sometimes to see how things were coming alongMy answer was “much better if your weather was better”I was informed that Mr *** had checked w/a Cape Cod neighbor informed him that the weather “was great”I was home in my office at these times (miles away from the alleged “great weather”We were to start back again in early Spring as soon as we caught a break w/the weatherThe first opportunity was canceled for us as guests were booked into the house for a couple of weeksThat would put us behind before we even started It happened again and I contacted Mr *** about not being able to finish under these conditionHe agreedWe had a ? deposit for work done in Fall He was ahead $$ wiseHe called for us to remove tools, ladders, etc, to remove paint, etc to give guest place to park1) man went over to Eastham to to make the requested removal at onceWe have responded to requests for a complete refund for any work doneI am being honest when I say this is a very unfair requestHaving to cancel a start date for the arrival of house guests being moved etc during their stay was out of the questionAn explanation for previous responses from me for this matterHave bad compute glitches for several yearsHad to do with a neighbor computer not in line with mineAlso am involved w/homebound terminal house (family) memberPlease note: work was to resume on improvement of weatherThe extra work was a good faith effort as no one was to blameCancellation for guests date is differentSecond complaint1st-was aware of pending complaintHe told me about itDisagreement between husband and wifeHe sent complaint (unsigned/not address?Note: my first and only complaint (see above is a matter of record (thought it should not be)I therefore have decided to offer to return full amount to Mr & Mrs *** to stop this aggravationPlease advise them and notify me (by letter (mail)I am sorry I tried to do the right thingThis includes all monies paid to meI have paid for all products purchased and used by me
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
I reject Larry James Service’s (LJS) response to my complaintIn his reply to my complaint to Cape Cod Revdex.com, *** ***, owner
of LJS, although difficult to understand, I believe is in essence saying because my house in Eastham was being rented that he could not paint the houseAdditionally, he claims that my changing rental situation made it difficult
for him to schedule a time to paint the housePlus, he is also stating that the 30% deposit of $covers the work he did, the paints purchased, the cost of brushes and thus he did not owe me any refund.Let me cover each of these statements: ? Between June 10, when I sent him the $deposit to paint my house and June 29, when ***
said that he could not paint my house and was returning my deposit in full, weeks had passed; during that time, the house was rented for weeks, leaving weeks available to paint the house(I have documentation of
the weeks that were rented) The four weeks from June 15, to July 12, were not rented and the period from September 1, to May 30, was also not rented, certainly plenty of time to paint the houseHe stated
in his reply to my complaint, that we had workers in the house during the winter monthsThe workers were all inside the house and did not impact or deter exterior painting.? As far as my changing rental situation impacting when he could paint the house, I communicated the status
of the rental situation numerous times, keeping him updated on the times the house was availableEach time he said that he would be able to paint the house around my schedule.? The statement that the work he did and the materials purchased for the job covers the value of the deposit
is far from the truthThe quote that Larry James issued included replacing rotted wood trim and shingles on the main house, washing and painting the house, plus painting two exterior sheds with minimal rotted wood replacement
for those two shedsThe quote for all the work was for $I paid 30% down payment to assure that we would be put in his schedule and the house would be painted before the winter of o Ultimately, we had the house painted by another painter and the rotted wood replaced by a carpenter
The carpenter charged $to replace all the rotted woodLet’s assume that is the value of the work that *** *** had put in his quote to replace the rotted wood, that leaves $for washing the house, prepping
for paint and painting the houseThe part of the house he painted represents less than 10% of the exterior surfaces detailed in his quote, or $295.o Let’s look at the work he didHe washed the house, removed and painted of shutters, and painted
the front of the houseThe house was washed sometime mid October, and the front of the house painted sometime during the first half of November of We revisited the house in the beginning of December and
saw no further progressBecause it was getting too cold to paint, we picked up shutters that were strewn in the yard and put them in a safer placeWe had to move their extension ladder that was left on the path to the
back doorWhen Larry James Services power washed the house, some rotted trim broke loose exposing a large hole where rain and snow could get into the interior of the house and cause damageIt was obvious that LJS was not
coming back to finish the work, so I covered the hole with some wood, carefully caulking the opening so it was weather proof.o Last but not least, the response to my complaint says that he lost value of all the paint that he bought
for the houseAfter LJS painted the front of the house, the remaining paint was left inside the house for safe keepingThere was a partial gallon of paint for the body of the house, a partial quart of paint for the shutters
and flower boxes and a partial pint can of paint for the front doorThere was no other paint that he purchased that was evident to meOne of LJS’s workers finally came on May 23, to take his ladder, paints and plastic
buckets where he stored his brushes.In closing, *** *** of LJS offered to return my deposit because he could not complete the workAs of October 24, that
has not yet occurred
Regards,
*** ***
The work has been done and cleaned. Power washed the entire front of the house including shutters spring of 2015. The customer had made several dates for us to complete the job and the property kept being rented which forced us to have to change plans. I wash not able to finish the job in that...
fashion and we agreed, Entire house had been power washed and the full front stained and painted. I will for go any extra work, materials used, tools lost through the winter. The customer had workers inside during the winter. The customer had rest of expensive paint and stain purchased by us to finish the job. I feel the job is done work is satisfactory as is customer.
I have read the said complaint sent to you about my company. I have read the said complaint and feel we have been treated in a way we do not deserve. For example for us to choose [redacted] paint, We have had no bad outcome with that product. I would never recommend such a thing. I received a...
call from 2 guys called me on separate nights wanting my address to come to my house at 9:30 to pick up a deposit. No name just a phone call about the order. Then again the same type issue happened again 2 weeks later. Also a remark from a female that we are out scamming the "elderly". My answer to this situation is to set up a better time after New Years to have us do a better job. Same Cost.
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. Please notify Larry James Services to send a check for $1395 (equivalent to the deposit paid) within the next 5 (five) business days to my address:[redacted]
[redacted]
Regards,
[redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below I reject Larry James Service’s (LJS) response to my complaintIn his reply to my complaint to Cape Cod Revdex.com, [redacted] ***, owner of LJS, although difficult to understand, I believe is in essence saying because my house in Eastham was being rented that he could not paint the houseAdditionally, he claims that my changing rental situation made it difficult for him to schedule a time to paint the housePlus, he is also stating that the 30% deposit of $covers the work he did, the paints purchased, the cost of brushes and thus he did not owe me any refund.Let me cover each of these statements: ? Between June 10, when I sent him the $deposit to paint my house and June 29, when [redacted] said that he could not paint my house and was returning my deposit in full, weeks had passed; during that time, the house was rented for weeks, leaving weeks available to paint the house(I have documentation of the weeks that were rented) The four weeks from June 15, to July 12, were not rented and the period from September 1, to May 30, was also not rented, certainly plenty of time to paint the houseHe stated in his reply to my complaint, that we had workers in the house during the winter monthsThe workers were all inside the house and did not impact or deter exterior painting.? As far as my changing rental situation impacting when he could paint the house, I communicated the status of the rental situation numerous times, keeping him updated on the times the house was availableEach time he said that he would be able to paint the house around my schedule.? The statement that the work he did and the materials purchased for the job covers the value of the deposit is far from the truthThe quote that Larry James issued included replacing rotted wood trim and shingles on the main house, washing and painting the house, plus painting two exterior sheds with minimal rotted wood replacement for those two shedsThe quote for all the work was for $I paid 30% down payment to assure that we would be put in his schedule and the house would be painted before the winter of o Ultimately, we had the house painted by another painter and the rotted wood replaced by a carpenter The carpenter charged $to replace all the rotted woodLet’s assume that is the value of the work that [redacted] had put in his quote to replace the rotted wood, that leaves $for washing the house, prepping for paint and painting the houseThe part of the house he painted represents less than 10% of the exterior surfaces detailed in his quote, or $295.o Let’s look at the work he didHe washed the house, removed and painted of shutters, and painted the front of the houseThe house was washed sometime mid October, and the front of the house painted sometime during the first half of November of We revisited the house in the beginning of December and saw no further progressBecause it was getting too cold to paint, we picked up shutters that were strewn in the yard and put them in a safer placeWe had to move their extension ladder that was left on the path to the back doorWhen Larry James Services power washed the house, some rotted trim broke loose exposing a large hole where rain and snow could get into the interior of the house and cause damageIt was obvious that LJS was not coming back to finish the work, so I covered the hole with some wood, carefully caulking the opening so it was weather proof.o Last but not least, the response to my complaint says that he lost value of all the paint that he bought for the houseAfter LJS painted the front of the house, the remaining paint was left inside the house for safe keepingThere was a partial gallon of paint for the body of the house, a partial quart of paint for the shutters and flower boxes and a partial pint can of paint for the front doorThere was no other paint that he purchased that was evident to meOne of LJS’s workers finally came on May 23, to take his ladder, paints and plastic buckets where he stored his brushes.In closing, [redacted] of LJS offered to return my deposit because he could not complete the workAs of October 24, that has not yet occurred Regards, [redacted]
The work has been done and cleanedPower washed the entire front of the house including shutters spring of The customer had made several dates for us to complete the job and the property kept being rented which forced us to have to change plansI wash not able to finish the job in that fashion and we agreed, Entire house had been power washed and the full front stained and paintedI will for go any extra work, materials used, tools lost through the winterThe customer had workers inside during the winterThe customer had rest of expensive paint and stain purchased by us to finish the jobI feel the job is done work is satisfactory as is customer
The issue has been resolved, The Revdex.com received a refund check for that was sent to the consumer today, July 11th
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.The response by Mr*** is not surprising, he is a master of misdirection and circular conversation. None of the statements or comments quoted by Mr*** have any relevance on the facts of the complaint: that Mr*** collected $at the end of April and did not fulfilled the obligations of the agreement (painting the house). Callers to Mr***, always identified themselves (contrary to Mr*** claims), and the request for Mr*** address was made because Mr*** refused to come to *** ***’s house or a neutral location, so a refund could be made by Mr***. As for the remark made by the “female” referencing “scamming the elderly”, that was a reference to the phone call sited in the original complaint, which was made by *** ***’s daughter *** ***. During that conversation Mrs*** did indicate that when a contractor takes a 50% deposit from a person over the age of and then does not do the work, it appears like they are out to scam the elderly. This conversation with Mr***, was the only one which resulted in any effort by Mr*** to fulfill the agreement (Mr*** power washed the house). As stated in the original complaint, *** *** hired ***’s Painting of Hyannis, MA to paint the house, and they were able to complete the work within two months of signing their contract. We request the full refund of the $from Mr*** *** of Larry James Services, as the services were never rendered and are no longer required
Regards,
*** ***
Please find my 3rd response to Mr & Mrs *** complaintI have made it in truth, trust, honesty, transparency and privacyMy first requests were short and all of the aboveWe were hired to replace rotted wood and paint their guest house in Eastham MAWe began late fall w/both side and the front, shutters, trim, clapboards; as you may remember the weather was horrendous mid Oct right on through the winter which gave us not a long time to gain on thingsWe were able to finish the side and front as well as shutters and trimWeather turned pretty much overnight and stayed that wayMr *** called me from off Cape a couple or sometimes to see how things were coming alongMy answer was “much better if your weather was better”I was informed that Mr *** had checked w/a Cape Cod neighbor informed him that the weather “was great”I was home in my office at these times (miles away from the alleged “great weather”We were to start back again in early Spring as soon as we caught a break w/the weatherThe first opportunity was canceled for us as guests were booked into the house for a couple of weeksThat would put us behind before we even started It happened again and I contacted Mr *** about not being able to finish under these conditionHe agreedWe had a ? deposit for work done in Fall He was ahead $$ wiseHe called for us to remove tools, ladders, etc, to remove paint, etc to give guest place to park1) man went over to Eastham to to make the requested removal at onceWe have responded to requests for a complete refund for any work doneI am being honest when I say this is a very unfair requestHaving to cancel a start date for the arrival of house guests being moved etc during their stay was out of the questionAn explanation for previous responses from me for this matterHave bad compute glitches for several yearsHad to do with a neighbor computer not in line with mineAlso am involved w/homebound terminal house (family) memberPlease note: work was to resume on improvement of weatherThe extra work was a good faith effort as no one was to blameCancellation for guests date is differentSecond complaint1st-was aware of pending complaintHe told me about itDisagreement between husband and wifeHe sent complaint (unsigned/not address?Note: my first and only complaint (see above is a matter of record (thought it should not be)I therefore have decided to offer to return full amount to Mr & Mrs *** to stop this aggravationPlease advise them and notify me (by letter (mail)I am sorry I tried to do the right thingThis includes all monies paid to meI have paid for all products purchased and used by me
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
I reject Larry James Service’s (LJS) response to my complaintIn his reply to my complaint to Cape Cod Revdex.com, *** ***, owner
of LJS, although difficult to understand, I believe is in essence saying because my house in Eastham was being rented that he could not paint the houseAdditionally, he claims that my changing rental situation made it difficult
for him to schedule a time to paint the housePlus, he is also stating that the 30% deposit of $covers the work he did, the paints purchased, the cost of brushes and thus he did not owe me any refund.Let me cover each of these statements: ? Between June 10, when I sent him the $deposit to paint my house and June 29, when ***
said that he could not paint my house and was returning my deposit in full, weeks had passed; during that time, the house was rented for weeks, leaving weeks available to paint the house(I have documentation of
the weeks that were rented) The four weeks from June 15, to July 12, were not rented and the period from September 1, to May 30, was also not rented, certainly plenty of time to paint the houseHe stated
in his reply to my complaint, that we had workers in the house during the winter monthsThe workers were all inside the house and did not impact or deter exterior painting.? As far as my changing rental situation impacting when he could paint the house, I communicated the status
of the rental situation numerous times, keeping him updated on the times the house was availableEach time he said that he would be able to paint the house around my schedule.? The statement that the work he did and the materials purchased for the job covers the value of the deposit
is far from the truthThe quote that Larry James issued included replacing rotted wood trim and shingles on the main house, washing and painting the house, plus painting two exterior sheds with minimal rotted wood replacement
for those two shedsThe quote for all the work was for $I paid 30% down payment to assure that we would be put in his schedule and the house would be painted before the winter of o Ultimately, we had the house painted by another painter and the rotted wood replaced by a carpenter
The carpenter charged $to replace all the rotted woodLet’s assume that is the value of the work that *** *** had put in his quote to replace the rotted wood, that leaves $for washing the house, prepping
for paint and painting the houseThe part of the house he painted represents less than 10% of the exterior surfaces detailed in his quote, or $295.o Let’s look at the work he didHe washed the house, removed and painted of shutters, and painted
the front of the houseThe house was washed sometime mid October, and the front of the house painted sometime during the first half of November of We revisited the house in the beginning of December and
saw no further progressBecause it was getting too cold to paint, we picked up shutters that were strewn in the yard and put them in a safer placeWe had to move their extension ladder that was left on the path to the
back doorWhen Larry James Services power washed the house, some rotted trim broke loose exposing a large hole where rain and snow could get into the interior of the house and cause damageIt was obvious that LJS was not
coming back to finish the work, so I covered the hole with some wood, carefully caulking the opening so it was weather proof.o Last but not least, the response to my complaint says that he lost value of all the paint that he bought
for the houseAfter LJS painted the front of the house, the remaining paint was left inside the house for safe keepingThere was a partial gallon of paint for the body of the house, a partial quart of paint for the shutters
and flower boxes and a partial pint can of paint for the front doorThere was no other paint that he purchased that was evident to meOne of LJS’s workers finally came on May 23, to take his ladder, paints and plastic
buckets where he stored his brushes.In closing, *** *** of LJS offered to return my deposit because he could not complete the workAs of October 24, that
has not yet occurred
Regards,
*** ***
The work has been done and cleaned. Power washed the entire front of the house including shutters spring of 2015. The customer had made several dates for us to complete the job and the property kept being rented which forced us to have to change plans. I wash not able to finish the job in that...
fashion and we agreed, Entire house had been power washed and the full front stained and painted. I will for go any extra work, materials used, tools lost through the winter. The customer had workers inside during the winter. The customer had rest of expensive paint and stain purchased by us to finish the job. I feel the job is done work is satisfactory as is customer.
I have read the said complaint sent to you about my company. I have read the said complaint and feel we have been treated in a way we do not deserve. For example for us to choose [redacted] paint, We have had no bad outcome with that product. I would never recommend such a thing. I received a...
call from 2 guys called me on separate nights wanting my address to come to my house at 9:30 to pick up a deposit. No name just a phone call about the order. Then again the same type issue happened again 2 weeks later. Also a remark from a female that we are out scamming the "elderly". My answer to this situation is to set up a better time after New Years to have us do a better job. Same Cost.
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. Please notify Larry James Services to send a check for $1395 (equivalent to the deposit paid) within the next 5 (five) business days to my address:[redacted]
[redacted]
Regards,
[redacted]