InchBug

Please accept our apologies for any inconvenience or confusion the complimentary subscription to [redacted] Magazine may have causedDue to programming constraints on our website, we are unable to remove this particular line item from the shopping cart or your order detailsThat being said, there is a drop-down menu on the checkout page (that is accessible prior to entering payment information) that allows customers to opt-out of the free subscriptionWe also provide a Comment Section on this same page where you are welcome to leave us a note regarding any questions or concernsOur Customer Service Team is diligent about responding to these comments, as well as any email correspondence and/or phone calls we receiveOur company plans to upgrade its existing platform in early 2016, and with this change, we expect the opt-out process for the complimentary subscription to be simple and straightforwardWe also plan to clarify how to decline the subscription in the FAQ section of our website to further eliminate confusionWe agree that it is a customer’s choice to receive the complimentary subscription and improving the opt-out process is a top priority

Please accept our apologies for any inconvenience or confusion the complimentary subscription to [redacted] Magazine may have caused. Due to programming constraints on our website, we are unable to remove this particular line item from the shopping cart or your order details. That being said, there is...

a drop-down menu on the checkout page (that is accessible prior to entering payment information) that allows customers to opt-out of the free subscription. We also provide a Comment Section on this same page where you are welcome to leave us a note regarding any questions or concerns. Our Customer Service Team is diligent about responding to these comments, as well as any email correspondence and/or phone calls we receive. Our company plans to upgrade its existing platform in early 2016, and with this change, we expect the opt-out process for the complimentary subscription to be simple and straightforward. We also plan to clarify how to decline the subscription in the FAQ section of our website to further eliminate confusion. We agree that it is a customer’s choice to receive the complimentary subscription and improving the opt-out process is a top priority.