Inches-A-Weigh

I am emailing to let you know that we received a payment today from Croix Management for everything up to last month’s rental on our equipmentWe have made so many attempts by phone and in writing to get this resolved, but not until we filed this complaint did we get ANY response from them
Hopefully, going forward, payments will be made in a timely manner. Thank you so much for helping us to resolve this! Karen *** ***
Customer Service RepresentativeCulligan WaterCurve Crest BlvdStillwater, MN

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

I have been disputing the Inches a Weigh contract for three years. The collection agency they work through, [redacted] in Missoula, really just acts as a secretary. They have no authority to work with the customers in regards to the disputes, settlements, etc. The contract does not state that you will be liable for the entire amount of what your membership would have cost. I had to cancel my membership with Inches a Weigh due to extreme changes in my work schedule that caused me to not be available to work out. I paid up until I cancelled and once I was done and within about 6 months I believe, I received a collection notice. I of course responded with the dispute, with the prove the debt process. They simply responded with the debt is valid. I disputed through my credit reporting, they of course respond with the debt is valid. I have read that the contract is up for dispute often in other states and I know it is here as well. My question would be that why should the company be paid for services not provided, services cancelled? Knowing their contract is clearly flawed if so many people dispute it, why not change it? Instead they leave the contract as is and allow themselves to be open for dispute. I have shown that contract to numerous people who have also read and interpretted it the same as I did, the same as several customers have, that we may terminate our contract and be in default which lists that should we sign up again we have to pay our sign up fee again.I offered a settlement to the collector, [redacted], they contacted Inches a Weigh, Inches a Weigh did not even return their call. [redacted] states that they often do this and want every penny of that bill, pursuing the entire balance. In return to my settlement offer Inches a Weigh has turned around and tried to summons me. They have been an asbolute pain to work with for the last 3 years and are destroying my credit for services not rendered.

There are numerous issues with this establishment. 1 - faulty equipment - exercise beds that break down are not repaired or replaced. Exercise beds that are making noises that indicate repairs are needed but not repaired. 2 - lack of toilet paper, watered down soap or lack of soap and lack of paper toweling in restroom (a woman's only facility). 3 - increase of monthly due without advising customer of increase. 4 - not being open during posted business hours.

I joined this gym in May 19, 2012 paying up front for a years membership $490.The owner, [redacted], closed the gym 7/31/12. I have not rec'd any refund, signing a contract apparently meant nothing to Ms. [redacted]. I wrote her a letter stating I would like my refund, but did not hear from her.I feel she knew the middle of May that she wasn't going to be around, but she still had no hesitation taking my $490, even came from [redacted] to pick up my check on the weekend.I know she lives in [redacted], I would assume not that far from [redacted]. I do not have a home address. I believe I'm owed $387.89.