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Indaco Metals, LLC

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Reviews Indaco Metals, LLC

Indaco Metals, LLC Reviews (1)

Initial Business Response /* (1000, 5, 2015/09/15) */
Contact Name and Title: *** *** Sales Manager
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@indacometals.com
*** *** ordered, and paid for a contract building and approved a contract through Indaco MetalsIt was delivered
November to the customer's job siteThat is when it was checked by Indaco Metal's driver as being delivered completeThe above mentioned contract signed by *** *** clearly states that the customer has days to report any shortages to Indaco Metals
This particular building was delivered to an open, unsecure job site and sit on the ground for months before the contractor began erection of the building and the claim of missing skylights was madeUpon talking to the contractor, he stated that "there had been dozens of workers coming and going at this unsecure site and any of them or any outside person could have taken what they wanted from these materials."
Although Indaco Metals is not liable for any missing materials claimed months late, we offered to replace the skylights for her free of chargeShe rejected our offer*** *** wanted $cash for materials missing that had laid at this unsecure job site for monthsWe went above and beyond to help Ms***, but cannot give cash back by policy
Initial Consumer Rebuttal /* (3000, 8, 2015/09/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The contractor, *** *** contacted Indaco himself to rell them the products were still strapped together just like they were deliveredHe was the only contractor thereHe called them and told them the skylights were not in the packagesThey offered the skylights AFTER THE BUILDING WAS COMPLETEI spent dollars for my building from IndacoIf they want to cheat me out of my 300.00, it is on themApparently they do not care if they cheat, and apparently do not tell the truth*** *** the contractor, is the petson who told me to ask for my money backHe said there shouldn"t be a problemHe was missing other parts to our building, when he asked about them they"found" them still at IndacoAnd gave them to himAfter my building was built, they offered the skylightsJust the fact that they offered the skylights proves they know I did not get themThis company has no moral standard, people should not buy their productPaying for something should make refunding a no brainer when the contractor says the product was not deliveredAs for dozens of contractors....my building is sq ftThere has not been a dozen contractors there totalShame on IndacoObviously $is a lot of money to them

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