Independence Place Apartments in Prince George

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Independence Place at Jefferson Park regarding complaint ID
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Regards,
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Please see our response to this complaint. Mr***, On the date your toured our community, we were unable to show you the bed space you were leasing because it was occupied at the timeWe did, however,
show you our model to give you an idea of the layout. Upon your move in, you came to the office and reported the incident in your apartment and we requested that you submit your claim in writingOur policy states that all complaints must be submitted in writing and we will address the situation on a case by case basisWe conducted an inspection of the apartment and also spoke to the current roommates occupying the apartmentAt that time, I offered to transfer you to a different apartment and waived the transfer fee, which you acceptedIn order for the transfer to take place you must continue to stay in the apartment you were in until it was time for the transferThe monies you paid were for rent and applications fees which are non-refundableYou came into the office and requested that the rent you paid be transferred with you to the new apartmentI explained to you that your rent for your current apartment will be prorated and what remains will be transferred with youYou still were not satisfied so I then gave you the options of moving out or waiting for the transfer to take place. Unfortunately, I am unable to refund your monies paid because once you turned in your keys your broke your contractYou were only charged for the days you had possession of the apartment and a lease break fee which is in your contractIf you have any additional questions please feel free to call the office or email me. Thank You, Danielle B*** ***
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[A default letter is provided here which indicates that the business has not responded to you directly.? If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Independence Place at Jefferson Park? regarding complaint ID
***
Regards,
*** ***

The $** Application Fee & $*** Administrative Fee are both nonrefundable