Once we got the complaint letter, I immediately contacted the patientPatient seems pleased at the end of the callThere was an issue on our part, we pulled the amount out of collections and resolved it, and he indicated that he would contact the Revdex.com to update
[A default letter
is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. I also want to add that they were very quick to resolving the dispute, recognized that there was a billing issue and also reached out to the collection burrow and quickly removed the record from my creditThank you so muchMistakes happen but they were very quick to recognize and fix the issue!
Regards,
*** ***
Once we got the complaint letter, I immediately contacted the patientPatient seems pleased at the end of the callThere was an issue on our part, we pulled the amount out of collections and resolved it, and he indicated that he would contact the Revdex.com to update
[A default letter
is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. I also want to add that they were very quick to resolving the dispute, recognized that there was a billing issue and also reached out to the collection burrow and quickly removed the record from my creditThank you so muchMistakes happen but they were very quick to recognize and fix the issue!
Regards,
*** ***