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Independent Auto Sales

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Independent Auto Sales Reviews (4)

sorry for not responding to this complaint I've taken some personal time and will be responding very soon thanks ***

sorry for not responding to this complaint I've taken some personal time and will be responding very soon thanks [redacted]

Review: Independent Auto Sales entered into a contract with [redacted](my daughter) to purchase a car. [redacted] has cerebral palsy. Independent Auto Sales was clearly aware of her handicap as they could barely understand her to talk to her. She signed a contract that she has no ability of understanding what it states or means. Upon contact with Independent Auto sales [redacted] told me that he did her a favor selling her a car. I offered him the opportunity to revisit the details of the transaction at which point he did call me. I suggested he either return her money and retake possession of the vehicle or forgive the balance of the debt. He questioned whether I would drive from Nampa to Spokane to sue him. He then stated he wanted to talk to [redacted]. I explained that dealing with [redacted] is how this whole mess was started. However agreed to have her call him at 10:00 am the following morning. He assured me he would be there, and was not. Later in the day they called [redacted] to threaten repossession of the car.Desired Settlement: As stated above, I offered them two choices. One was to return all of her money and retake possession of the car or forgive the balance on the debt.

Consumer

Response:

Guardianship. Due to [redacted] visit I am required to sign all applications for her including things as simple as library cards to her request for service at doctors offices and dental visits. She does not even sign lease agreements on our house as the landlords can instantly recognize she should does not understand what the lease says.

Business

Response:

Complaint [redacted] Resolution Moderator: [redacted]

In response to [redacted] letter to the [redacted], On

05/16/2013 [redacted] and [redacted] approached Independent Auto Sales,

LLC. looking for a vehicle and financing. After showing them their options,

they agreed on a vehicle and a financing plan. The vehicle was a 2002 Suzuki

XL-7. [redacted] assisted [redacted] in negotiating the price of the vehicle as well as

the terms, and the provisions in obtaining a vehicle. [redacted] and [redacted] provided

valid driver licenses, insurance and the ability to make payments. There were

three payments made by [redacted], they were on time, in full, and they were made over

the phone and taken by myself and by my sales manager. The last contact we had

with [redacted] was on 08/02/2013 when she made her August payment. On 08/27/2013 I

received a letter from [redacted], at which time I called him, he made his

complaint and demands. I explained my position, and have made several attempts

to contact [redacted]. She did call and I was unable to take her call due to a

family emergency. I am open to suggestion from the [redacted], in resolving this

matter. I have not received September, or October’s payments.

Review: I bought a vehicle from this dealership and the next day it was puking oil, shifting wrong, and clunking. I called the owner and he said he would take care of me. Than a couple days later they changed there mind and said I was all on my own cause I got a good deal on the car. I was lied too, cheated and tooken for my money. The car salesman was very nice and polite but the owner did not keep his word". I feel he lied to me and took me for a fool. I will never buy a car from this business again and highly recommend people to take there business elsewhere!Desired Settlement: I would like the owner to put me in a different car or pay for the repairs.

Business

Response:

sorry for not responding to this complaint I've taken some personal time and will be responding very soon thanks [redacted]

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Description: Auto Dealers - Used Cars

Address: 379 Roosevelt Ave, Pawtucket, Rhode Island, United States, 02860

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Web:

www.independentautogroup.net

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Shady, yet now dead: once upon a time this website was reported to be associated with Independent Auto Sales, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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