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Independent Living Products

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Independent Living Products Reviews (6)

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolvedI select the option of being given a store credit in the amount stated Regards, [redacted] ***

ActiveForever apologizes for the delay in the order. This item is still on back order with our warehouse. With your message we have cancelled and refunded the order in full. If you wish to replace the order when the item is available please give us a call and we will take care of your order.

Please be advised that Brian In [redacted] have placed an online order for the amount of $on April 29thDue to a fact that product was on a back order, customer requested to cancel an order and issue full refundOn May 24th order was cancelled and full refund in the amount of $was issued back to his VISA card ending with [redacted] Please see Original receipt and Refund receipt attached.Please let me know if you need any additional information on this claim.Thank you very much for your assistance [redacted] Please see attached receipt and refund Anna A [redacted] Forever Active

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.Regards, [redacted] *** Jenna, I tried to call you at 6:p.me.s.t and received no answer I will be back in my office on Monday after, the holiday and will try again, to call the number I am trying is [redacted] My personal cell phone number is [redacted] my order numbe,r per email response, from active forever is [redacted] I hope to get this problem resolved soon thank you for your response

Your Return Authorization has been processed - Please return the item in original packaging to: ActiveForever [redacted] Peoria, AZ [redacted] RMA [redacted] Please return the item in the original box together with the manual if applicable. ActiveForever does not cover... the cost of return shipping and recommends that you return the items to the address above in a track-able fashion or with insurance so you will have recourse if the package is lost or damaged in transit. The RMA number must be written very clearly on your shipping label on the outside of your shipping box, not on the box itself. Once the products you ship back are confirmed received, in like-new condition, unused, with all the original packaging, a refund will be applied to your account. This RMA number will expire after 7 days and cannot be renewed. Please anticipate a 2 week turn around to receive credit to your account. If you have any questions please feel free to give us a call @ [redacted] ***

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