I am *** ***Owner of Richs AutoThe car came in with complaint of water blowing out of coolant capWe verified this and determined that the head gasket was blownCalled customer and told her of our findingWe had discussed price priorShe said fix it We pulled head and sent it
to the machine shopWhen we pulled head I could see that the head gasket was blown between #and #cylindersI could tell because the pistons were steam cleaned by the water running through the cylinderThe machine shop confirmed our finding and cleaned, surfaced, and pressure tested the headThe valves tested goodWe installed the head and car ran wellIt idled in the shop for minutes without overheatingWe then ran the car for about ten miles at mphAgain no overheatingI called customer and she picked it upShe did call and say it was overheatingI had already told her to have the radiator power flushed at another shop with the right machine, due to the high amount of stop leak or head gasket repair junk in engineI then thought to ask my guy if he ran the AC when he test drove itHe said noSo I asked her to run it without AC on in case that was causing the problemI did at that time say “I did not know what else to tell her”She never called backThe Dad came in a few days later and told me of the water pump problemI felt bad and gave him a $to help him with repairSo we missed the water pump, and never got the chance to repair car However, it may have been working while we had itThey have impellers on them that can slipHer statement is not true that head looks oldIt had been sand blasted and power washed at the machine shop, so it does look newShe must be looking at the valve cover and thinks it is the head I have a receipt to prove itHer statement that we did nothing is not trueAgain I have receipts to prove all the parts I boughtNew head bolts and head gasket set were installed on the car along with new timing beltI will await your response
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I am *** ***Owner of Richs AutoThe car came in with complaint of water blowing out of coolant capWe verified this and determined that the head gasket was blownCalled customer and told her of our findingWe had discussed price priorShe said fix it We pulled head and sent it
to the machine shopWhen we pulled head I could see that the head gasket was blown between #and #cylindersI could tell because the pistons were steam cleaned by the water running through the cylinderThe machine shop confirmed our finding and cleaned, surfaced, and pressure tested the headThe valves tested goodWe installed the head and car ran wellIt idled in the shop for minutes without overheatingWe then ran the car for about ten miles at mphAgain no overheatingI called customer and she picked it upShe did call and say it was overheatingI had already told her to have the radiator power flushed at another shop with the right machine, due to the high amount of stop leak or head gasket repair junk in engineI then thought to ask my guy if he ran the AC when he test drove itHe said noSo I asked her to run it without AC on in case that was causing the problemI did at that time say “I did not know what else to tell her”She never called backThe Dad came in a few days later and told me of the water pump problemI felt bad and gave him a $to help him with repairSo we missed the water pump, and never got the chance to repair car However, it may have been working while we had itThey have impellers on them that can slipHer statement is not true that head looks oldIt had been sand blasted and power washed at the machine shop, so it does look newShe must be looking at the valve cover and thinks it is the head I have a receipt to prove itHer statement that we did nothing is not trueAgain I have receipts to prove all the parts I boughtNew head bolts and head gasket set were installed on the car along with new timing beltI will await your response
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