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Indian Creek Apartments

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Indian Creek Apartments Reviews (4)

Complaint: [redacted] The issue was not resolvedI did not receive a letter from a notice mailed January 30thI also did not receive any notice or call from Capitol Credit Union telling me that they received a noticeI'm not sure if that is because I own the vehicleWith that said, I was not contacted and the car had already been towedOn February 8th, the property states that a Notice of Abandonment was sent to Law Enforcement, and yet I was not notified that my car had been towedThe notice that I was s a 2nd notice from Centex Towing on February 22ndBy this time, I had spoken with the leasing office and Centex Towing days prior which was when I found out that my vehicle had been towedIt was my first time finding out this information after reaching out to the property and towing companyThe property also stated that, " Since this was the second time the car has been tagged on our property it is understood that we do not make phone calls, or send notices to the resident’s door." I do not if this is documented and was not informed of this information when speaking with the leasing office.I have been a resident of this property for more than years with the same vehicleThe issue is that I was not informed or warned that my vehicle would be towed or was towedI could have been out of the state or country and my car would have been towed without my knowledgeThis is something that needs to be implemented or changed for the sake of all residents at this propertyAdditionally, I seeking reimbursement for the time that my vehicle was towed while I was not awarePlease feel free to contact me if you have any questionsThank you for your time and assistance Respectfully, [redacted]

On January 9, we tagged the resident’s car for having a flat tire and being in inoperable condition. On January 26, we then had Centex come pick up the car. The sticker was still on the windshield and he had not made contact to the office to let us know he was taking care of
the issue. As stated on the lease contract paragraph Parking, “We may regulate the time, manner, and place of parking all cars, trucks, motorcycles, bicycles, boats, trailers, and recreational vehicles. We may have unauthorized or illegally parked vehicles towed or booted according to state law at the owner or operator’s expense at any time if it: (1) has a flat tire or is otherwise inoperable.” We also have signs posted at every entry to our property that states that towing if enforced at all times. On January 30, Centex sent out a 1st Notice letter to both address’s registered on the car as well to Capitol Credit Union via Certified Mail. On February 8, Centex then sent out a Notice of Abandonment to Law Enforcement. On February 14, Centex then sent out a 2nd Notice via Certified Mail. Indian Creek does vehicle inspections monthly to make sure all cars parked on our property are in good condition, not illegally parked, and have current inspection and registration stickers. This is the second time this car has been tagged on our property. The first time was on 8/28/for having an expired inspection sticker from 2/2014. When we do our monthly inspections we only place a towing sticker on the car as the notice. Since this was the second time the car has been tagged on our property it is understood that we do not make phone calls, or send notices to the resident’s door. We apologize for any inconvenience this may have caused the resident. In regards to any work that needs to be completed in the apartment we would like to request the resident put a written work order in so that we can fix anything in the apartment that needs to be fixed. The last work order that was placed was on 1/6/to the ac filter and that was completed on 1/6/15. Please let us know if there is anything else we can assist with. Sincerely,*** ***Property Manager, Indian Creek Apartments###-###-####

***, Your lease contract goes over the guidelines in regards to parking. We will not be reimbursing you for anything. Sincerely,*** ***Property ManagerIndian Creek Apartments

Complaint: [redacted]The issue was not resolved. I did not receive a letter from a notice mailed January 30th. I also did not receive any notice or call from Capitol Credit Union telling me that they received a notice. I'm not sure if that is because I own the vehicle. With that said, I was not contacted and the car had already been towed. On February 8th, the property states that a Notice of Abandonment was sent to Law Enforcement, and yet I was not notified that my car had been towed. The notice that I was s a 2nd notice from Centex Towing on February 22nd. By this time, I had spoken with the leasing office and Centex Towing 10 days prior which was when I found out that my vehicle had been towed. It was my first time finding out this information after reaching out to the property and towing company. The property also stated that, " Since this was the second time the car has been tagged on our property it is understood that we do not make phone calls, or send notices to the resident’s door." I do not if this is documented and was not informed of this information when speaking with the leasing office.I have been a resident of this property for more than 4 years with the same vehicle. The issue is that I was not informed or warned that my vehicle would be towed or was towed. I could have been out of the state or country and my car would have been towed without my knowledge. This is something that needs to be implemented or changed for the sake of all residents at this property. Additionally, I seeking reimbursement for the time that my vehicle was towed while I was not aware. Please feel free to contact me if you have any questions. Thank you for your time and assistance.  Respectfully,  [redacted]

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Address: 808 E 100th Ter, Kansas City, Missouri, United States, 64131-5323

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