Management company was supposed to return security deposit within weeks of vacating the apartment, according to leaseIt has now been weeks and they have yet to mail the checkIn addition to this, they have incomplete records of the funds given to them and are attempting to return an amount lesser than the full amount because their records indicate that the lesser amount is what was submittedI have bank records stating the contrary in addition to the language in the lease confirming the amounts required to move in
I have lived in a Stellar Management building in Manhattan for almost a year and a halfI cannot say anything positive about any interaction I have had with the management of my buildingFrom big issues to small, I have never had a call returned or even answered for that matter
This past week, my roommates and I received an email from someone at the leasing desk telling us that our lease was up one month prior to the date on the contract that we had signedWe responded politely, but quite upset with a copy of the contracts that we signedThey have refused to acknowledge our legally binding contract and insisted on checking their own databaseIt has been over a week and we have called, left voicemail and emailed, but have gotten no response
The lack of professionalism or care for any of the tenants paying exorbitant prices to live in their buildings is disgusting and shameful
Management company was supposed to return security deposit within weeks of vacating the apartment, according to leaseIt has now been weeks and they have yet to mail the checkIn addition to this, they have incomplete records of the funds given to them and are attempting to return an amount lesser than the full amount because their records indicate that the lesser amount is what was submittedI have bank records stating the contrary in addition to the language in the lease confirming the amounts required to move in
I have lived in a Stellar Management building in Manhattan for almost a year and a halfI cannot say anything positive about any interaction I have had with the management of my buildingFrom big issues to small, I have never had a call returned or even answered for that matter
This past week, my roommates and I received an email from someone at the leasing desk telling us that our lease was up one month prior to the date on the contract that we had signedWe responded politely, but quite upset with a copy of the contracts that we signedThey have refused to acknowledge our legally binding contract and insisted on checking their own databaseIt has been over a week and we have called, left voicemail and emailed, but have gotten no response
The lack of professionalism or care for any of the tenants paying exorbitant prices to live in their buildings is disgusting and shameful