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Indiana Wedding Design LLC

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Reviews Indiana Wedding Design LLC

Indiana Wedding Design LLC Reviews (2)

I have had very minimal contact with the [redacted] Mr [redacted] ’s fiance, [redacted] contacted me on January 25, to book wedding services My regular fee for services is $I discounted services when they requested based his military service, which is not listed as an option on our services list I received their deposit to reserve their date and timeIt is clearly stated on the the website and on the payment page that this is non-refundableThe Perfect Elopement package description states they will receive thingsA vow consultation and officiant to perform a ceremony at their choice of locationThough we always make attempts to communicate with our clients in a timely fashion, unlimited communication is not listed in the package On May 6th I performed a vow consultation in my home Ms [redacted] asked me to have the vows to her within a week I informed her that it’s a very busy time of year for me and we would see what we could get doneDue to work load I was unable to fulfill that obligation, and her wedding was not until June 10th I let her know that she would have a personalized ceremony before her wedding Ms [redacted] contacted me on May 25th It was the beginning of the Memorial Day holiday weekend She contacted me again on the 29th, a Sunday during the holiday weekend, after PM on my personal facebook page I apologize that she wasn’t contacted back as quickly as she would have liked, but I had a full holiday weekend with my children and family as well as other couples to marry that weekendShe proceeded to text several times as well For wedding the size of Ms [redacted] ’s - in her home, with less than people, it is customary for all of my attention to go towards her wedding the week OF her elopement Due to the holiday weekend, and the non-emergent need of her requests, it was my plan moving forward to follow up with her on Tuesday, after the holiday, and prior to her wedding to tailor the ceremony and discuss minor details Indiana Wedding Design’s services is not just provided by me I schedule many wedding officiantsPersonality, scheduling, emergencies, and personal issues are many reasons that another officiant can be assigned to a clientMost brides appreciate the backup option and to know that no matter what the situation we are providing an officiant for them on their special dayIn Ms [redacted] ’s case, she did not feel secure with this logicI cannot guarantee I will be officiating any particular weddingIn the case of Ms [redacted] and the attention that her elopement required, I thought a different wedding officiant would be a better fit for her She was informed that Sarah would be her officiant because she would be able to give her the attention she wanted Please be aware that she was sent the personalized ceremony for her elopement on June 3, a full days before her small elopement was to take place, by a fellow Indiana Wedding Officiant Network officiant, Victoria M*** We provided the services that Ms [redacted] contracted us for, up to but not including her ceremonyShould the ceremony came to fruition, she surely would have found that, like 50+ other couples have left various positive reviews, she had a fabulous experienceWe were not given the opportunity to provide that for herMs [redacted] chose to look for a new officiantThat was her choice Deposits are non-refundable When she requested, I sent her a check According to my website I’m not required to do so Mr [redacted] demanded her refund be issued within 7-working days or he would file a complaint with the Revdex.com He already filed his complaint before allowing the full time to expire Though there was no actual contract, and we post our deposits are non refundable, we can understand Mr [redacted] s frustrationIn an attempt to mitigate the situation a money order was issued through [redacted] Bank on 6/15/in the amount of $ The reference number is [redacted] I can provide a copy of the money order receipt should it be necessaryBefore submission of this review, I verified with [redacted] that this money order has not been cashed as of yet This is my explanation of the complaint filed against Indiana Wedding Design LLC I now consider this case closed since I have provided their desired settlement Regards Angel B [redacted] 317-719-

I have had very minimal contact with the [redacted]. Mr. [redacted]’s fiance, [redacted] contacted me on January 25, 2016 to book wedding services.   My regular fee for services is $150. I discounted services when they requested based his military service, which is not listed as an...

option on our services list.  I received their deposit to reserve their date and time. It is clearly stated on the the website and on the payment page that this is non-refundable. The Perfect Elopement package description states they will receive 2 things. A vow consultation and 1 officiant to perform a ceremony at their choice of location. Though we always make attempts to communicate with our clients in a timely fashion, unlimited communication is not listed in the package.      On May 6th I performed a vow consultation in my home.  Ms. [redacted] asked me to have the vows to her within a week.  I informed her that it’s a very busy time of year for me and we would see what we could get done. Due to work load I was unable to fulfill that obligation, and her wedding was not until June 10th.  I let her know that she would have a personalized ceremony before her wedding.   Ms. [redacted] contacted me on May 25th.  It was the beginning of the Memorial Day holiday weekend.  She contacted me again on the 29th, a Sunday during the holiday weekend, after 10 PM on my personal facebook page.  I apologize that she wasn’t contacted back as quickly as she would have liked, but I had a full holiday weekend with my children and family as well as other couples to marry that weekend. She proceeded to text several times as well.  For wedding the size of Ms. [redacted]’s - in her home, with less than 10 people, it is customary for all of my attention to go towards her wedding the week OF her elopement.  Due to the holiday weekend, and the non-emergent need of her requests, it was my plan moving forward to follow up with her on Tuesday, after the holiday, and 72 prior to her wedding to tailor the ceremony and discuss minor details.   Indiana Wedding Design’s services is not just provided by me.  I schedule many wedding officiants. Personality, scheduling, emergencies, and personal issues are many reasons that another officiant can be assigned to a client. Most brides appreciate the backup option and to know that no matter what the situation we are providing an officiant for them on their special day. In Ms. [redacted]’s case, she did not feel secure with this logic. I cannot guarantee I will be officiating any particular wedding. In the case of Ms. [redacted] and the attention that her elopement required, I thought a different wedding officiant would be a  better fit for her.  She was informed that Sarah would be her officiant because she would be able to give her the attention she wanted.   Please be aware that she was sent the personalized ceremony for her elopement on June 3, a full 7 days before her small elopement was to take place, by a fellow Indiana Wedding Officiant Network officiant, Victoria M[redacted].   We provided the services that Ms. [redacted] contracted us for, up to but not including her ceremony. Should the ceremony came to fruition, she surely would have found that, like 50+ other couples have left various positive reviews, she had a fabulous experience. We were not given the opportunity to provide that for her. Ms. [redacted] chose to look for a new officiant. That was her choice.  Deposits are non-refundable.  When she requested, I sent her a check.  According to my website I’m not required to do so.  Mr. [redacted] demanded  her refund be issued within 7-10 working days or he would file a complaint with the Revdex.com.   He  already filed his complaint before allowing the full time to expire.   Though there was no actual contract, and we post our deposits are non refundable, we can understand Mr. [redacted]s frustration. In an attempt to mitigate the situation a money order was issued through [redacted] Bank on 6/15/16 in the amount of $75.  The reference number is [redacted]. I can provide a copy of the money order receipt should it be necessary. Before submission of this review, I verified with [redacted] that this money order has not been cashed as of yet.   This is my explanation of the complaint filed against Indiana Wedding Design LLC.  I now consider this case closed since I have provided their desired settlement.   Regards   Angel B[redacted] 317-719-2847

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Address: 5231 Alpine Violet Way, Indianapolis, Indiana, United States, 46254-7052

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www.jboilfield.net

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