Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
My vehicle was parked on a street with public parking. The Tow Away zone refers to the private parking area around the condos, aside from the street. The Tow Away sign is at the entrance of this private area and states that the towing is for parking in the private area. My vehicle was not parked in this private area, but on the street, in front of the sign. Please specifies the Indiana Law that allowed you to tow my car when NOT parked in a tow away area.
Regards,
[redacted]
I was wanting the $30.00 back because it was there for 3 days and no one said anything about $30.00 fee for ISP tow and it is not on the bill either.could you please open this complaint back up and see if I can get the $30.00 back for this reason.Thank you [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
On the data of 9/15/16 at 12:05pm, a representative of Indiana's Finest Wrecker was patrolling [redacted] Apartments, per our written contract. At that time, he noticed a 2005 Pontiac Grand Am at [redacted]. The plate on the vehicle showed an expiration of 6/7/16. As our contract with...
[redacted] Apartments states we are to tag the vehicle with a green violation sticker indicating that the vehicle will be towed after 72 hours if the violation has not been corrected. The violation sticker also indicates that a copy of valid registration must be displayed on dash or on file in community office within 72 hours to avoid tow.On the date of 8/18/16 at 12:20pm, a representative of Indiana's Finest Wrecker was checking the tagged vehicles to see if the violations had been corrected, At that time, the 2005 Pontiac Grand AM was parked at the same location of [redacted], and the violation for expired plates had not been rectified. As this was now a valid tow, the driver loaded the vehicle and brought it to our storage facility at 7575 W Washington St.On the date of 8/21/16, a BMV search was performed on the vehicle in accordance with Indiana Code 9-22-1-19. All parties listed from the BMV search were sent notification via certificate of mail within the specified timeframe. All non-consensual towing laws were followed and this was a valid tow. We will not release the vehicle belonging to Ms. [redacted] until she establishes ownership, provides valid Insurance, and pays all towing/storage fees in full. As the vehicle was impounded on 8/18/16, It is eligible for auction on 9/17/16. If payment and proper documentation have not been received by Indiana's Finest Wrecker, the vehicle will be sold at public auction.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
My vehicle was parked on a street with public parking. The Tow Away zone refers to the private parking area around the condos, aside from the street. The Tow Away sign is at the entrance of this private area and states that the towing is for parking in the private area. My vehicle was not parked in this private area, but on the street, in front of the sign. Please specifies the Indiana Law that allowed you to tow my car when NOT parked in a tow away area.
Regards,
[redacted]
I was wanting the $30.00 back because it was there for 3 days and no one said anything about $30.00 fee for ISP tow and it is not on the bill either.could you please open this complaint back up and see if I can get the $30.00 back for this reason.Thank you [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution.]
Regards,
[redacted]
On the data of 9/15/16 at 12:05pm, a representative of Indiana's Finest Wrecker was patrolling [redacted] Apartments, per our written contract. At that time, he noticed a 2005 Pontiac Grand Am at [redacted]. The plate on the vehicle showed an expiration of 6/7/16. As our contract with...
[redacted] Apartments states we are to tag the vehicle with a green violation sticker indicating that the vehicle will be towed after 72 hours if the violation has not been corrected. The violation sticker also indicates that a copy of valid registration must be displayed on dash or on file in community office within 72 hours to avoid tow.On the date of 8/18/16 at 12:20pm, a representative of Indiana's Finest Wrecker was checking the tagged vehicles to see if the violations had been corrected, At that time, the 2005 Pontiac Grand AM was parked at the same location of [redacted], and the violation for expired plates had not been rectified. As this was now a valid tow, the driver loaded the vehicle and brought it to our storage facility at 7575 W Washington St.On the date of 8/21/16, a BMV search was performed on the vehicle in accordance with Indiana Code 9-22-1-19. All parties listed from the BMV search were sent notification via certificate of mail within the specified timeframe. All non-consensual towing laws were followed and this was a valid tow. We will not release the vehicle belonging to Ms. [redacted] until she establishes ownership, provides valid Insurance, and pays all towing/storage fees in full. As the vehicle was impounded on 8/18/16, It is eligible for auction on 9/17/16. If payment and proper documentation have not been received by Indiana's Finest Wrecker, the vehicle will be sold at public auction.