Initial Business Response / [redacted] (1000, 6, 2015/08/25) */ We are sorry to hear about this technical issueWe have contacted this customer and resolved their issue Initial Consumer Rebuttal / [redacted] (2000, 8, 2015/08/27) */ (The consumer indicated he/she ACCEPTED the response from the business.) Yes Individual Software dud contact me and help resolve my issueThank you Revdex.com always helping the consumer
Initial Business Response / [redacted] (1000, 5, 2014/05/27) */ We are sorry to hear about these technical issuesWe offer free technical support on all of our products along with a satisfaction guaranteeThis customer did not contact us before making this complaintWe have since contacted the customer and resolved their technical issueWe consider this issue resolved and no refund was necessary
Initial Business Response / [redacted] (1000, 6, 2015/08/25) */ We are sorry to hear about this technical issueWe have contacted this customer and resolved their issue Initial Consumer Rebuttal / [redacted] (2000, 8, 2015/08/27) */ (The consumer indicated he/she ACCEPTED the response from the business.) Yes Individual Software dud contact me and help resolve my issueThank you Revdex.com always helping the consumer
Initial Business Response / [redacted] (1000, 5, 2014/05/27) */ We are sorry to hear about these technical issuesWe offer free technical support on all of our products along with a satisfaction guaranteeThis customer did not contact us before making this complaintWe have since contacted the customer and resolved their technical issueWe consider this issue resolved and no refund was necessary