Indoor Air Professionals Inc

Dear Arizona Revdex.com,Thank you for the opportunity to allow us to respond to the complaint. As our response exceeds the word limit, we have submitted it in full as an attachment.Please feel free to contact me directly a* *** if you have any further questions or need
additional information.Deb S*Executive Director

In response to Mrs. P[redacted] complaint to the Revdex.com, I called Mrs. [redacted] immediately to hear her out and we spoke for 15 minutes about her frustrations with us.  I assured her the bills and the follow up she received were totally inappropriate and she does not owe Hospice of the Valley...

anything but that we owe her an apology and compensation for all the time she has spent on this.She declined that idea  and I offered to make an HOV and a personal donation to her husband’s favorite charity which I have done – an HOV and a personal donation of mine have been made online to the H[redacted] (Payson). Although this (Revdex.com complaint) has not happened before in my memory, I am pleased Mrs. [redacted] took that step.  It makes us better. Sincerely,Susan L[redacted] Executive Director