Indoor Comfort Experts

We have a maintenance agreement but the requirements for getting this done yearly change from year to yearWe are charged very high fees for any service neededWarranties are not fully explained

In response to the complaint by *** *** we deny the accusation and have photo's to prove our positionWe would be willing to have the *** *** ** *** do a courtesy inspection with *** *** present at the job site to show him his roofer is wrongThe work we performed never
involved the roof in any way.Thank You.*** ***I.C.E.***

I started first with Danny's Carpet because he was the closest to my home. After getting estimates I went to all the brand name carpet company's in the Dayton area, and the price of the carpet plus the installment with pads all were about the same price.

So why did I select Danny's Carpet? Well he has no overhead, his installers did a clean job, were courteous, very experienced and did a fast clean job with no problems.

I would highly recommend Danny's Carpet. [redacted] is the owner/salesman of this business, he is very honest, up front with his prices and installment, and very trustworthy.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I will attach what I have, a scan of the roofing repair invoices, the email chain in doc format, and pictures from the roofer. Feel free to contact the property manager or roofer if you like. The contact information is in the invoice scan. From what I see is the roof did not leak before the work, and it did afterward. The roofer told me the AC units were not sealed at all. The repair cost me total of $570.00. I believe you already have the invoice for the 4 new AC units that were installed by Indoor Comfort Experts. Please give me a call if you need anything else. Thanks,[redacted]

Please reopen the case of [redacted] and Indoor Comfort Experts. We did not contract to do any roofing or sealing at the roof line were [redacted] is claiming to have a leak. I will meet [redacted] or his representative there to show them were they are incorrect in their claim.Thank You.[redacted]I.C.E.[redacted]

In response to the complaint by [redacted] we deny the accusation and have photo's to prove our position. We would be  willing to have the [redacted] do a courtesy inspection with [redacted] present at the job site to show him his roofer is wrong. The work we performed never...

involved the roof in any way.Thank You.[redacted]I.C.E.[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I will attach what I have, a scan of the roofing repair invoices, the email chain in doc format, and pictures from the roofer. Feel free to contact the property manager or roofer if you like. The contact information is in the invoice scan. From what I see is the roof did not leak before the work, and it did afterward. The roofer told me the AC units were not sealed at all. The repair cost me total of $570.00. I believe you already have the invoice for the 4 new AC units that were installed by Indoor Comfort Experts. Please give me a call if you need anything else. Thanks,[redacted]

Please reopen the case of [redacted] and Indoor Comfort Experts. We did not contract to do any roofing or sealing at the roof line were [redacted] is claiming to have a leak. I will meet [redacted] or his representative there to show them were they are incorrect in their claim.Thank You.[redacted]I.C.E.[redacted]

Review: I bought 4 new AC units from Indoor Comfort Experts for my 4plex in [redacted].

The roof did not leak before installation, now it does.

I had a roofer repair the leak and he told me the units are not sealed. This repair cost me $195.00.

It will cost me $375.00 to seal the other 3 units

Indoor Comfort is unwilling to address this issue.Desired Settlement: Indoor Comfort Experts needs to pay me $570.00 for roof repair.

Business

Response:

In response to the complaint by [redacted] we deny the accusation and have photo's to prove our position. We would be willing to have the [redacted] do a courtesy inspection with [redacted] present at the job site to show him his roofer is wrong. The work we performed never involved the roof in any way.Thank You.[redacted]I.C.E.[redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I will attach what I have, a scan of the roofing repair invoices, the email chain in doc format, and pictures from the roofer. Feel free to contact the property manager or roofer if you like. The contact information is in the invoice scan. From what I see is the roof did not leak before the work, and it did afterward. The roofer told me the AC units were not sealed at all. The repair cost me total of $570.00. I believe you already have the invoice for the 4 new AC units that were installed by Indoor Comfort Experts. Please give me a call if you need anything else. Thanks,[redacted]

Business

Response:

Please reopen the case of [redacted] and Indoor Comfort Experts. We did not contract to do any roofing or sealing at the roof line were [redacted] is claiming to have a leak. I will meet [redacted] or his representative there to show them were they are incorrect in their claim.Thank You.[redacted]I.C.E.[redacted]

We have a maintenance agreement but the requirements for getting this done yearly change from year to year. We are charged very high fees for any service needed. Warranties are not fully explained.

Called I.C.E on a Saturday night when nobody else was available. The technician was prompt, knowledgeable, and honest about my problem. He got me up and running and back to cool comfort in no time! This is my new "Go to" for all my A/C needs! I will definitely recommend this company to my friends and family.

We had this company replace our ac unit in San Tan Valley. We have had no problem with the unit. With our Mesa utility bill he has a coupon for doing a service call. Also if you go on their website it says they service San Tan Valley but when we tried to have them come out and do a service call he says they don't want to service that area any more. I told him it was his unit but he doesn't care he wouldn't honour his coupon. We are terrible upset about this and would not recommend this company to anyone.