Indoor Playgrounds International

Highly would not recommend! IPI has cost our nonprofit thousands of dollars, outside of the cost of the playground. They sent 1 subcontractor to install the playground 9 months after the playground was already supposed to be installed. IPI subcontractors stated that they couldn’t install the playground due to a flooring issue. Our floor was pre-approved in writing by IPI reps and their lead installer before designing, and purchase of the playground. IPI was to send their contractors out 2 other times, and cancelled last minute both times. We had to pay IPI to bring another subcontractor to install the playground. The 2nd subcontractor was able to install the playground on the original floor with no modifications needed, 11 months after this project was supposed to be completed. The playground design was wrong and some of our attractions could not be added due to the framing layout. IPI president, and Luv 2 Play Chief Operating Officer, both refuse to answer questions, return e-mails, or take any responsibility for their mistakes.

We are very satisfied with our Jungle Gym.
The kids absolutely love it.
We highly recommend Indoor Playgrounds International. They are very professional and reliable.

We are a newly opened kids indoor playground and the playset we purchased thru this company won't last for two weeks. The equipment has been broken twice already. To make it worse, we don't have any solution from this company at all. Although we have one year warranty over the equipment we purchase, they are not sending out the installer to fix our issue given us all kinds of excuses. We paid over $18,000 just for the installation; however the whole process has been delayed again and again and they have been sending different installers which they hired temporarily from local to install our playset, which did not meet our standard at all. The installation has been paid in full 5 months prior to the installation; maybe that is the reason they are not responding to our issues at this moment. We are now opening our business with several broken toys, and we have no confirmed date of when they can send over their crew to fix.