Indus Star Auto

From: Lisa S [redacted] Date: Fri, May 13, at 3:PMSubject: Ridge CleanersTo: " [redacted] @cleveland.Revdex.com.org" < [redacted] @cleveland.Revdex.com.org> Hello ***, I wanted to follow up with you regarding a complaint issued to our company We have left a voice message for the customer and we will continue to reach out to them to find an agreeable solution to their stated concern I will email you with follow up information as the resolution process progresses Sincerely, Lisa Lisa MS [redacted] Ridge Cleaners Pin Oak Parkway Avon Lake, OH (w) 440-930- ext (f) 440-930- (m) 440-821- [email protected]

From: Lisa S*** Date: Wed, May 18, at 5:PMSubject: RE: Ridge CleanersTo: *** *** Hi ***,I wanted to follow up with you to let you know we have left three voice messages for the customer who issued the complaint. We have not received a return call. The messages were left on 5.13, 5.15, and 5.18.2016. At this point, I feel a bit uncomfortable continuing to leave messages. In the interest of making sure we address the situation promptly, please advise as to how we might proceed from this point forward. I want to ensure that we have the opportunity to work with our client towards a resolution. We work hard at offering the highest level of customer service, and we are proud of our A+ rating with the Revdex.com. Any insight you could provide relative to how we should proceed would be greatly appreciated.My Best,LisaLisa MS***Ridge CleanersPin Oak ParkwayAvon Lake, OH 44012(w) 440-930-7300 ext5(f) 440-930-7302(m) [email protected]

From: Lisa S[redacted] Date: Fri, May 13, 2016 at 3:09 PMSubject: Ridge CleanersTo: "[redacted]@cleveland.Revdex.com.org" <[redacted]@cleveland.Revdex.com.org>
Hello [redacted],
I wanted to follow up with you regarding a complaint issued to our company.  We have left a voice message for the customer and we...

will continue to reach out to them to find an agreeable solution to their stated concern.  I will email you with follow up information as the resolution process progresses.
 
Sincerely,
Lisa
 
Lisa M. S[redacted]
Ridge Cleaners
32805 Pin Oak Parkway
Avon Lake, OH  44012
(w) 440-930-7300  ext. 5
(f) 440-930-7302
(m) 440-821-5854
[email protected]