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Industrial and Commercial Products

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Reviews Industrial and Commercial Products

Industrial and Commercial Products Reviews (19)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meAfter the complaint was filed, they contacted me directly and had the light bulbs picked upI had to provide extremely detailed documentation and make many, many phone calls but I did get the outcome that I wanted

ISSUED CT TO HAVE THIS PICKED UP

Final Consumer Response /* (2000, 14, 2015/07/24) */
They have contacted me and the package has been picked up free of chargeThank you so much!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me

NO RESTOCKING FEE WAS PAID I TALKED TO TAMMY AND SHE WILL BE SENDING THEM BACK

I CALLED AND LEFT MESSAGE FOR [redacted] TO SET UP TIME TO PICK UP THE LAMPS

I HAVE ISSUED A CALL TAG TO HAVE THE PRODUCT PICKED UP

CALL TAG WAS ISSUED LAST TIME I TALKED TO MISS KENEDY UPS WILL BE OUT TO PICK UP LIGHTING

I AM REJECTING THIS RESPONSE ALSO HEREIS THE TK# UPS DID GO OUT AND YOU DID NOT HAVE THE LIGHTS READY CHECK FOR YOURSELF 1Z8[redacted]069139

I am rejecting this response because: They sent me two billsThey better make sure I don't get any moreI'm not paying for this in any way and everyone should nto how bad this company is

LAMPS WERE ALREADY PICKED UP

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. After the complaint was filed, they contacted me directly and had the light bulbs picked up. I had to...

provide extremely detailed documentation and make many, many phone calls but I did get the outcome that I wanted.

PRODUCT CAME BACK

ISSUED CALL TAG TO HAVE LAMPS PICKED UP UPS WILL BE OUT TOMORROW

Final Consumer Response /* (4200, 11, 2015/11/03) */
We received a call back, agreed to return the bulbs for credit. the bulbs were returned we are awaiting a credit document for the bulbs.

I am rejecting this response because:
Good morning,[redacted], with this company, called on 9/22/16 at 10:55 am, and stated they were issuing UPS to pick this up on 9/23/16.  UPS never picked up, and we still have the product in the...

office.  It has been my experience, this company will state they will pick up, or recant the charges, yet never do, and still proceed to invoice.There was also nothing indicated the the invoice would be recalled, and no pending charges issued.We feel that until they pick up the product, as per their statements, and issue an affidavit that states a $0.00 balance, this complaint is not resolved.Thank you,[redacted]

I have reviewed the response made by the business in reference to complaint ID 1[redacted], and find that this resolution is satisfactory to me.
The package was picked up today by UPS 2/1/17.
Tracking #1Z 864[redacted]3030

I ISSUED A CALL TAG TO HAVE THEM PICKED UP BY UPS THEY WILLBE OUT TOLOCATION WITHIN 3 DAYS

I am rejecting this response because:
I contacted UPS and...

asked for a specific pick up time as the driver came after hours and did not leave a call tag last Thursday. When UPS came today, I asked if he had the call tag. It was a new driver and his teacher. They told me that the old driver left the company and a new call tag would have to be issued by Lighting Products Company because the old driver did not leave the call tag in the truck. Please issue a new call tag and send me the new tracking number so I can have the package ready for pick up -- or you can directly send me a return tag and I will drop it off at a UPS facility ASAP. Thank you for your quick response to resolve this issue. I am eager to send back this package I did not order.

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