Industrial Chem Labs & Services, Inc.

Revdex.com:At this time, I have not been contacted by Industrial Chem Labs & Services, Inc. regarding complaint ID ***.Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

** ***Industrial Chem Labs & Services Inc (ICL) can provide you with the following information: *** *** of ICL as well as myself spoke directly with *** regarding this matter. From acustomer service perspective ICL has authorizes a UPS call tagICL has received the product
back and will be issuing credit Monday. Then *** is to withdraw the complaint.Sincerely,*** ***

** *** has already picked the product up and returned it us and ICL issued full credit on April **, Therefore, ICL considers this matter closed.*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

*** *** Industrial Chem Labs & Services Inc(ICL) has reviewed the above complaint
and can provide the following: Butch R*** has spoken directly with *** *** earlier and from a customer service perspective ICL will authorize a *** call
tag. Please have the customer place the
product in a card board box and
ready for pick up within the next 3-business daysIn addition, I have placed
the account on a DO NOT CALL listThen *** *** will withdraw the complaintSincerely, Debra H***

Revdex.com:At this time, I have not been contacted by Industrial Chem Labs & Services, Inc. regarding complaint ID ***.Sincerely,
*** ***

At this time, I have been contacted directly by Industrial Chem Labs & Services, Inc. regarding complaint ID ***, however my complaint has NOT been resolved because:
[Your Answer Here]
They got in contact with us and harassed our company, They are very unprofessionalIn the
end we paid for the product to be shipped back at our cost of $To get it out of our office We haven't heard back from themWe will NOT pay for a product that we did not ask forThis company is a huge SCAM! Make sure before you take a phone call from them that you don't give out any names of any of your maintenanceThey will ship product and charge your business for themThey will lie and make stuff up that they spoke with and someone agr*** to have the product shippedBEWARE!!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Industrial Chem Labs & Services Inc(ICL) has reviewed the above complaint and can provide the following: Butch R***
of ICL spoke directly with Christina and from a customer service perspective ICL will authorize a UPS call tag Please have the customer place the product in a card board box and ready for pick up within the next 3-business daysIn addition, I have placed the account on a DONT CALL list.Sincerely,Debra H***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[We are still waiting for the promised Call Tag to return the product We also have not received the promised e-mail confirming the invoice was voided.The issue was never "Free Sample" this seems to be the usual way of doing business for this company Sandy agr*** only to have the representative call back in one month.Thank You
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

*** ***
Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On July *, 2015 *** *** of ICL spoke with Linda regarding our Sewer CleanerThe price, quantity and terms were discussed as well that day and when the order was verified next day by our shipping manager Butch R***Our representatives never state "Free Sample"Butch R*** has spoken with the complainant and has agr*** to authorize a *** call tagPlease have the customer place the product in a card board box and ready for pick up within the next 3-business days
Sincerely,
*** ***

Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On August
**,2015, MrL*** of ICL spoke with *** *** regarding our Carpet Cleaner The price, quantity and terms were discussed as well that day and when the order was verified next day by our shipping manager Butch R***Butch R*** and *** agreed that *** is returning the product at his expense and will withdraw this complaint

*** *** Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On June **, *** *** of ICL spoke with Alex L*** regarding our Tk-(weed killer). The price, quantity and terms
were discussed. Our representatives never state "Free Sample"Butch R*** has spoken with the *** *** and has agreed to authorize a UPS call tag. Please have the customer place the product in a card board box and ready for pick up within the next 3-business days Sincerely, Debra H***

*** ***Industrial Chem Labs & Services Inc(ICL) has reviewed the above complaint and can provide the following: *** *** from *** *** *** was using our All Purpose CleanerOn Nov, *, 2014 *** *** of ICL spoke with *** *** prior to the last shipment
leaving our facility confirming the delivery and amountFrom a customer service perspective ICL will authorize a *** call tag. Please have the customer place the product in a card board box and ready for pick upwithin the next 3-business days.Sincerely,*** ***

Te*** *** *** *** Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On Nov.*, 2014,*** *** of ICL spoke with *** *** regarding our Eliminator. The price, quantity
and terms were discussed that day. Our representatives never state "Free Sample"The customer can return the product at their expense, when the return is received ICL will issue full credit.Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I spoke to a gentlemen by the name of *** *** on April **, He called me from the Chem Labs company to resolve the issueHe was to have *** pick up the shipment from my business and pay for the shipping back to the Chem Labs CompanyAs of today, The product remains on my back table waiting for pickup.Sincerely*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

*** *** Industrial ChemLabs & Services Inc (ICL) has reviewed the above mentioned complaint and can provide the following: On Nov **16, Mr. P*** of ICL spoke with Giovanni regarding our Sewer Cleaner. The price, quantity and terms were
discussedButch R*** has spoken with the complainant and has agreed to authorize a *** calltag. Please have the customer place the product in a card board box and ready for pick up within the next 3-business daysOnce the product is returned ICL will issue creditSincerely, Debra H***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]I told Industrial Chem Labs Butch R*** that as soon as he sent me a letter stating we had not ordered this and we were free from any obligation that I would withdraw the complaint As of this date ,1/**/16, I have not received any paperwork Until I received that I will not withdraw the complaint
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter will be resolved as soon as the product is picked up and I have a statement or invoice showing that we do not have a balance with Industrial Chem LabsI would like to further state that I have requested that Industrial Chem Labs make no further attempt to market or sell products to Messenger House Care Center and the representative from Industrial Chem Labs has agreed
Sincerely,
Ronald A***