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Industrial Safety & Supply Co. Inc.

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Industrial Safety & Supply Co. Inc. Reviews (5)

We have been in correspondence with an employee of *** *** We replaced expired product that the customer received from the manufacturer at no extra cost and re-shipped new product at no extra cost.The new product shipped out via *** *** and is scheduled to be delivered 9/9/
This tracking number was communicated multiples times.Link to track: *** PRO# ***If you have any questions please feel free to contact me directly.Thank you,Christian C** ***
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We have been in correspondence with an employee of *** *** We replaced expired product that the customer received from the manufacturer at no extra cost and re-shipped new product at no extra cost.The new product shipped out via *** *** and is scheduled to be delivered 9/9/
This tracking number was communicated multiples times.Link to track: *** PRO# ***If you have any questions please feel free to contact me directly.Thank you,Christian C** ***
***
*** ***

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*** *** ** *** ***
*** *** *** *** *** *** ** To: *** Subject: Complaint *** ? Dear Revdex.com, I write to share that Industrial Safety & Supply, the company that had given me problems with a purchase/refund, has issued me a
full refundAs such, let’s close out this complaintThank you, ***

[redacted] To: [redacted] Subject: Complaint [redacted]   Dear Revdex.com, I write to share that Industrial Safety & Supply, the company that had given me problems with a purchase/refund, has issued me a...

full refund. As such, let’s close out this complaint. Thank you, [redacted]

Review: Ordered orange safety smoke flares in bulk, approximately $500 worth. They are used as a USCG required part of safety equipment aboard boats.Flares are sold with a 3 year expiration date.Flares that were shipped to us were 2 years old already, and therefore expire in less than a year from date of purchase.Have made REPEATED attempts over the past YEAR by phone and email to request replacements. They have never returned a phone call, and their phone number goes to a call service.Emails are infrequently answered. They did claim to be in the process of sending replacements, but so far no replacements and no tracking numbers, etc etc.Desired Settlement: Replacement with unexpired product or refund of payment.

Business

Response:

We have been in correspondence with an employee of [redacted]. We replaced expired product that the customer received from the manufacturer at no extra cost and re-shipped new product at no extra cost.

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Description: Safety Equipment & Clothing

Address: PO Box 253, Berlin, Connecticut, United States, 06037-0253

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