This customer's car was TOWED in; it came into the shop not running at allThe car was diagnosed and the customer was not even charged for diagnosisRepairs, which took many hours, were only charged at a mere $The parts totaled $ When the customer picked up the car, it ran smoothly and there were no misfiresThe customer returned the next day claiming the car had run rough and that he had fixed itWe never had a chance to see the vehicle or see a receipt from repairs at another shopThe customer was never told to return because we were too busy to look at itEvery car that comes back from a mistake that was made has always been looked at again right awayWe would have been willing to look at the car again if he was having problems, but he never gave us the chanceInstead he said he had the car fixedHe picked the car up Monday 6/6/and returned on Tuesday 6/7/complaining about our repairs and then asking for our BAR numberThe customer has new parts ,distributor cap and distributor rotor, in his car which work perfectly fine (the ones he put in were defective which caused his problems in the first place)These parts are good parts and they fixed his problem, yet the customer now wants a refund for these parts
This customer's car was TOWED in; it came into the shop not running at allThe car was diagnosed and the customer was not even charged for diagnosisRepairs, which took many hours, were only charged at a mere $The parts totaled $ When the customer picked up the car, it ran smoothly and there were no misfiresThe customer returned the next day claiming the car had run rough and that he had fixed itWe never had a chance to see the vehicle or see a receipt from repairs at another shopThe customer was never told to return because we were too busy to look at itEvery car that comes back from a mistake that was made has always been looked at again right awayWe would have been willing to look at the car again if he was having problems, but he never gave us the chanceInstead he said he had the car fixedHe picked the car up Monday 6/6/and returned on Tuesday 6/7/complaining about our repairs and then asking for our BAR numberThe customer has new parts ,distributor cap and distributor rotor, in his car which work perfectly fine (the ones he put in were defective which caused his problems in the first place)These parts are good parts and they fixed his problem, yet the customer now wants a refund for these parts