Industrial Welding Supply

I am rejecting this response because: The shop did not repair the vehicle properly.  it ran horrible and the check engine lite was on.  When I went to address the problem with them they sent me away saying they were too bust to look at it. Further, they lacked the skill and proper tools for the repair.  At this point, my resolve is to have this on record for future consumers.

This customer's car was TOWED in; it came into the shop not running at all. The car was diagnosed and the customer was not even charged for diagnosis. Repairs, which took many hours, were only charged at a mere $65. The parts totaled $92.28.  When the customer picked up the car, it ran smoothly...

and there were no misfires. The customer returned the next day claiming the car had run rough and that he had fixed it. We never had a chance to see the vehicle or see a receipt from repairs at another shop. The customer was never told to return because we were too busy to look at it. Every car that comes back from a mistake that was made has always been looked at again right away. We would have been willing to look at the car again if he was having problems, but he never gave us the chance. Instead he said he had the car fixed. He picked the car up Monday 6/6/16 and returned on Tuesday 6/7/16 complaining about our repairs and then asking for our BAR number. The customer has new parts  ,distributor cap and distributor rotor, in his car which work perfectly fine (the ones he put in were defective which caused his problems in the first place). These parts are good parts and they fixed his problem, yet the customer now wants a refund for these parts.