Worst Customer service EVER! I visited BFD in their store ten weeks ago for a fencing and Garden Shed projectI was given a card to call in and book an appointmentI called and Tammy booked me for a quote for Friday October for pm I received a call from a man telling me he is going the other direction and will call me back to rebookThis never happenedI called in and spoke with Tammy again and she said she will get him to call meAgain this did not happen This company I would not recommend to my worst enemy
Worst Customer service EVER!
I visited BFD in their store ten weeks ago for a fencing and Garden Shed project. I was given a card to call in and book an appointment. I called and Tammy booked me for a quote for Friday October 3 2013 for 1 pm.
I received a call from a man telling me he is going the other direction and will call me back to rebook. This never happened. I called in and spoke with Tammy again and she said she will get him to call me. Again this did not happen.
This company I would not recommend to my worst enemy.
Per your request I am sending you a written summation of our follow up with our customer. We reached out to the customer and were able to come to a resolution that satisfied their complaint and also apologized for any inconvenience the situation caused. As courtesy we were able to have a...
technician fix their system. The customer is satisfied and told me he would be happy to speak to you to confirm the actions we took to resolve the situation. Associated Security Corporation has always put their customers first and we will continue to do so.Sincerely, Catherine A[redacted]
Worst Customer service EVER! I visited BFD in their store ten weeks ago for a fencing and Garden Shed projectI was given a card to call in and book an appointmentI called and Tammy booked me for a quote for Friday October for pm I received a call from a man telling me he is going the other direction and will call me back to rebookThis never happenedI called in and spoke with Tammy again and she said she will get him to call meAgain this did not happen This company I would not recommend to my worst enemy
Worst Customer service EVER!
I visited BFD in their store ten weeks ago for a fencing and Garden Shed project. I was given a card to call in and book an appointment. I called and Tammy booked me for a quote for Friday October 3 2013 for 1 pm.
I received a call from a man telling me he is going the other direction and will call me back to rebook. This never happened. I called in and spoke with Tammy again and she said she will get him to call me. Again this did not happen.
This company I would not recommend to my worst enemy.
Per your request I am sending you a written summation of our follow up with our customer. We reached out to the customer and were able to come to a resolution that satisfied their complaint and also apologized for any inconvenience the situation caused. As courtesy we were able to have a...
technician fix their system. The customer is satisfied and told me he would be happy to speak to you to confirm the actions we took to resolve the situation. Associated Security Corporation has always put their customers first and we will continue to do so.Sincerely, Catherine A[redacted]