Inergy Holdings LLC Reviews (3)
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Inergy Holdings LLC Rating
Address: 620 Pheasant Ridge Dr, Chubbuck, Idaho, United States, 83202-4908
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www.inergysolar.com
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Inergy Solar maintains a day return period and a year warranty period for all products This warranty is viewable on our website directly under by following the following chain - Support > Documents > Kodiak Manual The product was shipped with said Manual and included Warranty (viewable on page 5, see attachments) The battery included in the Kodiak has an estimated year or 2,cycle life expectancy, however no warranty to this extent is offered or implied This is again, viewable on our website Consistent with our year warranty, we have offered the customer warranty service that they have refused, as they want to return the item months after the return period has ended We remain eager to help the customer and are fully willing to ship the product back for review, and if needed, perform warranty service We empathize with the customer's unique needs and want to resolve their concerns quickly and in a positive manner
Revdex.com:I have been in written email contact with Jared and he has agreed to send a new system, and then provide an upgraded system come spring. I agreed to these terms consistent with my original year warranty being extended to both the replacement system and the newer system from the date I receive it, this spring. I am upset it took a filing to get resolved, but I have high hopes the company will honor their warranty and their products will work as advertised!
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***
Inergy Solar maintains a 30 day return period and a 1 year warranty period for all products. This warranty is viewable on our website directly under by following the following chain - Support > Documents > Kodiak Manual. The product was shipped with said Manual and included...
Warranty (viewable on page 5, see attachments). The battery included in the Kodiak has an estimated 10 year or 2,000 cycle life expectancy, however no warranty to this extent is offered or implied. This is again, viewable on our website. Consistent with our 1 year warranty, we have offered the customer warranty service that they have refused, as they want to return the item months after the return period has ended. We remain eager to help the customer and are fully willing to ship the product back for review, and if needed, perform warranty service. We empathize with the customer's unique needs and want to resolve their concerns quickly and in a positive manner.