iNet

I started my experience on 8-9-22 to buy a 5th wheel trailer, on 12-29-22 it was closed when I I was issued the title. 3 months was a long time and I could not use trailer because it did not have plates or insurance. I looked over 2 policy additions Tire shield and Easy Gap, not worth it after reading what was covered. So I started to cancel both on 9-30-23, on 3-31-23 I was refunded the payments, to the finance company. You would think it would move a lot faster. It didn't, when I called to find out what was going on I got they are working on it. I had to write a review so you may know what could happen if you use this service.

We would not do business with them ever again. This was one of the worst experiences ever! We purchased a boat through a private seller & used iNet as the Financial company (BIG MISTAKE). We got the boat 12-14-21 & by Feb 2022 we still did not have the title to the boat or any reliable update. When we contacted iNet they said they were requesting a duplicate title (they did not do that). After many back & forth emails I was sent to Michael Jones (the President of iNet) who just kept making excuses on why they didn't have the title, kept blaming anyone else & never took any accountability themselves for their lack of follow-up. Mid March 2022, I ended up doing all the legwork myself. I called the sellers bank & the seller himself & we got the title done ourselves, w/ zero help from iNet. 04-26-22 I had to, yet again, contact iNet to find out how they were going to give the DMV the money we already paid for registration & I gave iNet the address of the DMV on where to send the check. on 05-06-22 we FINALLY got the title in our names. The full amount we paid for registration was not sent to the DMV. I contacted iNet on the overage we paid & I was told it would take 3-4 weeks to get a refund & would automatically be sent directly to our bank we had a loan w/ & would show a credit automatically. on 06-24-22 (7 weeks later) I contacted iNet, yet again, asking the status of the refund. They never mailed any overage & now will mail a check to us directly. 07-06-22 we received the overage & are finally done with iNet. iNet never contacted us w/ any follow-up, we always had to contact them asking where they were in the process (which looking back was no where). If we hadn't contacted them about the overage they would of kept that money for who knows how long, maybe forever. Some people were nice but the President was rude, threatening & never took any responsibility for their errors, their lack of communication or their lack of any follow-up. STAY AWAY FROM iNET.

I financed a boat through iNet in February 2018. It has been almost two and a half years and I still do not have the registration for the boat trailer so I can't use the boat. I have tried on numerous occasions and talked to several different folks to get the registration so that I can get the license plate for the trailer but to no avail. They have provided several excuses but I'm still without a registration. I am at a loss for what to do and clearly this is an ongoing issue with this company based on the other complaints.

I purchased a 2017 Coachman camper on July 23, 2019. My financing was done by iNet. As of today, October 9, 2019, I still do not have a registration or license plate. I cannot use a camper that I purchased almost 3 months ago. I have contacted Inet multiple times and I keep getting the same answer "we are working on it". On September 24, 2019, *** told me that she was working on the title work and that I should have a tracking number by September 27, 2019. I did not receive said tracking number. I asked for a supervisor to contact me on October 1, 2019. I still have not received a response to the email or a call back or the tracking number. There is no sense in it taking this long to receive my documents. I have paid 3 payments on a camper that we cannot travel legally with in Louisiana.

We started the process of using iNet to fund a purchase of our boat on 5/22/19. The boat was funded by 5/31/19. After multiple un-returned attempts of phone calls, voicemails, emails, and online inquiries, we still do not have our paperwork to register our boat and title the trailer. Not even a bill of sale.

After multiple attempts a staff member has finally responded to our emails but can not give us a date in which we can expect to receive the paperwork. The time period for registering it after purchase in the state of Nebraska has passed.

Took out a loan for a motorhome was promised that they would get the vehicle registered in a timely fashion. It is now been over 30 days I have already had to make my first payment on the Moterhome I purchased and cannot use it because they still have not gotten registration done on the vehicle. I have called several times and been told different answers every time, they receive the title the day that the loan was funded yet I still have no registration