Inez Cosmetics

I bought lipstick (8-hour) from them at a fall festival in [redacted]. Colors are deceptive. I bought three lipsticks from them. They put the colors on our fingertips for us to (supposedly) see the color it would be on our lips. We were satisfied with the colors. When we put them on our lips, they were entirely different! Very bright. My daughter and I do not wear the colors that these lipsticks are when applied to our lips. I wrote them with my complaint and I never got a response from them. So I have $36.30 worth of lipstick that is entirely useless to me. My daughter has one as well. Desired SettlementThey are welcome to the lipstick. It is still in the containers they come in. Business Response I am terribly sorry that you are unsatisfied with your lipstick. I recently purchased this company from the previous owner and was unaware that you had a complaint. If you sent your letter of grievance to the PO Box previously associated with the business, I did not receive it. Please contact me and I will be happy to refund your purchase. Inez CosmeticsPO Box XXXXXRaleigh, NC XXXXXXXX-XXX-XXXX