Inferno Pizzeria, Inc.

Hello, I would like to respond to this person. Can you let them know I will credit their card, however I need the last four of the card used, and date of original transaction, or phone number he used at the location so I can look it upInferno does apologize about not getting back to him
sooner, however I was under the impression that he was alright with the credit, I don't recall seeing an email requesting a refund instead of a creditI take responsibility on that part of the problem. Thank you,***

Hello [redacted], I'm very Sorry about the delay, been hectic. ID # [redacted]   I would like to offer [redacted] an apology for the poor service she experienced at our restaurant. It is in fact against our policy to refund money on a food purchase in the store, and that a credit is normally...

given, if that does not solve the problem they are to give my office number to the customer so I can handle the complaint correctly. However in this case I will do a refund since the employee did not inform the customer to call the office, nor was I informed to call the customer at any time. The customer may contact me at ###-###-#### in order to set up a way to get the customer her money back.Also for any future mailing, hopefully there will not be any, but all letters for Inferno pizzeria should be sent to the following address in order to get the quickest response time.Inferno Pizzeria222 Guidebaord rd. STE2 Clifton park, NY 12065 Thank you,[redacted] Operations Manager Inferno Pizzeria

I just got off the phone with order snapp. I have refunded his card just now. He can call our corporate office at [redacted] if he needs anything further.Thank you,[redacted]