Hello ***, I'm very Sorry about the delay, been hecticID # [redacted] I would like to offer [redacted] an apology for the poor service she experienced at our restaurantIt is in fact against our policy to refund money on a food purchase in the store, and that a credit is normally given, if that does not solve the problem they are to give my office number to the customer so I can handle the complaint correctlyHowever in this case I will do a refund since the employee did not inform the customer to call the office, nor was I informed to call the customer at any timeThe customer may contact me at ###-###-#### in order to set up a way to get the customer her money back.Also for any future mailing, hopefully there will not be any, but all letters for Inferno pizzeria should be sent to the following address in order to get the quickest response time.Inferno PizzeriaGuidebaord rdSTEClifton park, NY Thank you, [redacted] Operations Manager Inferno Pizzeria
I just got off the phone with order snappi have refunded his card just nowHe can call our corporate office at [redacted] if he needs anything further.Thank you,***
Hello ***, I'm very Sorry about the delay, been hecticID # [redacted] I would like to offer [redacted] an apology for the poor service she experienced at our restaurantIt is in fact against our policy to refund money on a food purchase in the store, and that a credit is normally given, if that does not solve the problem they are to give my office number to the customer so I can handle the complaint correctlyHowever in this case I will do a refund since the employee did not inform the customer to call the office, nor was I informed to call the customer at any timeThe customer may contact me at ###-###-#### in order to set up a way to get the customer her money back.Also for any future mailing, hopefully there will not be any, but all letters for Inferno pizzeria should be sent to the following address in order to get the quickest response time.Inferno PizzeriaGuidebaord rdSTEClifton park, NY Thank you, [redacted] Operations Manager Inferno Pizzeria
I just got off the phone with order snappi have refunded his card just nowHe can call our corporate office at [redacted] if he needs anything further.Thank you,***