Infinite Merch Reviews (4)
Infinite Merch Rating
Description: Auto Dealers - New Cars
Address: 3355 US Highway 22, Branchburg, New Jersey, United States, 08876
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Review: I was charged for an order and have yet to receive it a month later. I've sent at least 10 emails asking for the order status with zero responses from the company.Desired Settlement: Just refund my order. I don't want the products anymore if this how they run their business.
Review: Placed an order on 4/11/14 and the order has yet to ship. When I have asked I keep getting an "oh we're working on it" but never an actual solution of we're shipping it out tomorrow. Its going on 5 weeks now and I have tried to cancel my order and never received a response.Desired Settlement: I want my order shipped out now and I want a confirmation that the order is actually being shipped.
Business
Response:
Spoke with customer via email, and advised him two items in his order were oversold and suggested a cancellation/refund of the out of stock items so we can ship the rest. Customer requested entire order cancellation/refund instead. Order was canceled/refund issued 5/28/14.
Consumer
Response:
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
Review: Order items on website with no response or items delivered. Have contacted the company several times
with no response. Finally had to contact credit card company for fraudDesired Settlement: To check business and have them shut down for FRAUD
Review: I bought a shirt off of this website (infinitemerch.com) I ordered it on 12/11/15. I got a confirmation showing I bought it and never received it, I've emailed these people about 6 times and no response back.Desired Settlement: I just want the shirt or my money back!