Infiniti of Akron

We aren't the only ones that have his information If the client can provide more details than the time of the call, we would be happy to research it and try to help

I am rejecting this response because: The key they ordered from BMW is not working as it needed to be reprogrammed in order to make it work with our car They have not ordered the "Cargo Security Screen" as it was promised verbally by one of their Sales Associate, MrT [redacted] at the time of saleI am not sure why they still want to call this situation resolved to the customer's satisfaction Please not I have n't received any call from anybody, neither the General Manager nor the Sales Associate, MrT [redacted] regarding this issueThanksSincerely,Chandra [redacted] ***

Spoke by phone with the General Manager, Terry B***MrB*** states that these issues have now been resolved to the consumer's satisfaction

Terry B***, the general manager, will call the client today There are too many people involved in this simple situation and the wires are getting crossed

He has been removed from our database as of October 27,

We aren't the only ones that have his information.  If the client can provide more details than the time of the call, we would be happy to research it and try to help.

I am rejecting this response because:
The key they ordered from BMW is not working as it needed to be reprogrammed in order to make it work with...

our car.  They have not ordered the "Cargo Security Screen" as it was promised verbally by one of their Sales Associate, Mr. T[redacted] at the time of sale. I am not sure why they still want to call this situation resolved to the customer's satisfaction.  Please not I have n't received any call from anybody, neither the General Manager nor the Sales Associate, Mr. T[redacted] regarding this issue. Thanks. Sincerely,Chandra [redacted]