Sign in

Infiniti of Thousand Oaks

Sharing is caring! Have something to share about Infiniti of Thousand Oaks? Use RevDex to write a review
Reviews Infiniti of Thousand Oaks

Infiniti of Thousand Oaks Reviews (4)

We have looked into the customer complaint for A*** ** ***On the day
of purchase 6/23/2016, the price that was negotiated is for the Base OmodelThe Hirschberg's were made aware of it at the time and the price was adjustedCarfax shows Infiniti O50/PREMIUM/SPORT this is how Carfax classifies all O50'sUnfortunately the Hirschberg's were confused by the classification, and as you can See, they were informed that it was indeed a Base model as shown on the certification paperwork that is attachedAs a gesture of goodwill, we are willing to give MrHirschberg a check for $due to their
Confusion, please contact us and let us know if he is agreeable to this offerOur goal is always to help out when a problem exits
Sincerely,
S*** *** President
Infiniti of Thousand Oaks

I am rejecting thier claims on the damage or ware on my rotors when I recently changed them using the OEM parts from Infiniti Thousand OaksTheir 50K service is a rip off and they added extra charges that were not necessaryI am very unhappy with their unethical business practicesI will never
buy a car from them againIts very unfortunate because I liked my service consultants there like ***

After further research into this matter, we are willing to settle the above-mentioned complaint for the disputed amount of $Once again, we are sorry that this misunderstanding occurredIt is never our intent to deceive our customers, and we apologize for the inconvenience this may have causedWe hope that this will put our Customer's mind at ease and know that Customer Satisfaction is our #priorityThank you,
S*** ***
General Manager

Review: Infiniti of Thousand Oaks, CA has robbed me of unnecessary services and charges. They over charged me for services not needed and charged outrageous amounts. Some of the services were not all done or fixed properly. They are unprofessional and very greedy. They smile to your face and stab you once you turn around. The brake job was unacceptable, the Cabin filter was not replaced even though I paid full price for it. I can't tell if the other services were done to be honest with you without paying for an independant mechanic to check the work! I am so disappointed and shocked by such robbery...Desired Settlement: I would like full or partial refund of the outrageous charges incurred on my credit card.

Consumer

Response:

I am rejecting thier claims on the damage or ware on my rotors when I recently changed them using the OEM parts from Infiniti Thousand Oaks. Their 50K service is a rip off and they added extra charges that were not necessary. I am very unhappy with their unethical business practices. I will never buy a car from them again. Its very unfortunate because I liked my service consultants there like [redacted].

Check fields!

Write a review of Infiniti of Thousand Oaks

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Infiniti of Thousand Oaks Rating

Overall satisfaction rating

Description: AUTO DEALERS - NEW CARS

Address: 3570 East Thousand Oaks Blvd, Thousand Oaks, California, United States, 91362

Phone:

Show more...

Add contact information for Infiniti of Thousand Oaks

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated