Infiniti VW of Fairfield

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, Jacob [redacted]

Momentum Auto Group has reviewed the complaint [redacted] **and it was found that this matter was indeed handled previously in between us and MrsWeekley and we failed to respond to Revdex.com to let them know it was handled in by Momentum Infiniti and VW and MrsWeekleyWe apologize for the late response on our partThank you

Momentum Auto Group reviewed complaint # [redacted] .? We have worked with MrsCunanan back in and was able to come to a for both parties regarding her vehicle of interestUnfortunately, we did not let Revdex.com know that this was resolved at that time in We apologize for the late response and wanted to let Revdex.com know that it has been resolved and closedThank you

? Complaint: [redacted] I am rejecting this response because: The company has never written me on the issue? I have never received a refund? All I have received was emails of inaction? I even received a cold call from the company about my satisfaction with the vehicleWhen I asked about my complaint lette, I just got passed onto people that had no knowledge of it.Sincerely,Lance [redacted]

Momentum Auto Group and Momentum VW of Fairfield has reviewed complaint # [redacted] .? We have worked with MrDillinger to help resolve and aid MrDillinger in getting his vehicle fixed and satisfiedWe were able to resolve this between ourselves and MrDillinger back in 2017.? Unfortunately, we did not let Revdex.com know that this was resolved at that timeWe apologize for the late response and wanted to let Revdex.com know that it has been resolved and closedThank you

Momentum Auto Group has reviewed the complaint [redacted] It Was found that this matter was indeed handled previously, but we failed to respond to Revdex.com to let them know it was handled in We apologize for the late response on this matter and consider this resolved with Momentum VW and Ms Meniccuci

Momentum VW has reviewed the complaint [redacted] It was found that this matter was indeed handled previously but we failed to respond to Revdex.com to let them know it was handled previously with Miss Briggs-MacraeWe apologize for the late response on this matter and consider this resolved with Momentum VW

Momentum Auto Group has reviewed complaint # [redacted] We have worked with MrChesnut to help resolve and refund service warranty purchases back in and MrChesnut is satisfied with proof of paperwork being completed and proven We were able to resolve this in Unfortunately we did not let Revdex.com know that this was resolvedWe apologize for the late response and wanted to let Revdex.com know that it has been resolved and closedThank you for your time

Momentum Auto Group reviewed complaint [redacted] We have worked with [redacted] in and was able to help resolve his refund payment request and resolved between ourselves and [redacted] Unfortunately, we did not let Revdex.com know that this was resolved at that timeWe apologize for the late response and wanted to let Revdex.com know that it has been resolved and closedThank you

Momentum Auto Group has reviewed the complaint [redacted] It Was found that this matter was indeed handled previously, but we failed to respond to Revdex.com to let them know it was handled in We apologize for the late response on this matter and consider this resolved with Momentum VW and MsMeniccuci

Momentum Auto Group reviewed complaint # ***. We have worked with MrsCunanan back in and was able to come to a for both parties regarding her vehicle of interestUnfortunately, we did not let Revdex.com know that this was resolved at that time in We apologize for the late response
and wanted to let Revdex.com know that it has been resolved and closedThank you

Momentum VW has reviewed the complaint * ***It was found that this matter was indeed handled previously but we failed to respond to Revdex.com to let them know it was handled previously with Miss Briggs-MacraeWe apologize for the late response on this matter and consider this resolved with
Momentum VW

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, Jacob***

Hello Lance,
Your sales contract itemizes all of the fees collected and what they were specifically for. Sales tax and DMV fees are paid differently and separately, which is why DMV fees were $656.00. These are government and state fees also that we have no control overDid you see a mistake on your sales contract? We would like to also invite you back in with your sales contract and we would be happy to walk through each fee. If you are unable to come in, you can call our store and request a Finance Manager to look up your contract and also walk you through the feesWe want to ensure we are transparent and can provide you with the information to understand any fees on the sales contractOur phone # is*** ***
Thank you,
Sara ***
Momentum Auto Group
Infiniti/VW of Fairfield

Hello, *** *** has looked into this matter and we have record that the pay off check was sent on June 27th, 2018. Payoff check#*** was sent on 6/to TFS via *** tracking#***. Please feel free to use this as proof paymentThank you for your time and
we are happy to say this matter is resolved.Sara Schleske*** ***

Momentum Auto Group reviewed complaint* ***. We have worked with *** *** in and was able to help resolve his refund payment request and resolved between ourselves and *** ***Unfortunately, we did not let Revdex.com know that this was resolved at that timeWe apologize for the late
response and wanted to let Revdex.com know that it has been resolved and closedThank you

Momentum Auto Group reviewed complaint # ***. We have worked with MrsCunanan back in and was able to come to a for both parties regarding her vehicle of interestUnfortunately, we did not let Revdex.com know that this was resolved at that time in We apologize for the late response
and wanted to let Revdex.com know that it has been resolved and closedThank you

Momentum Auto Group and Momentum VW of Fairfield has reviewed complaint # ***. We have worked with MrDillinger to help resolve and aid MrDillinger in getting his vehicle fixed and satisfiedWe were able to resolve this between ourselves and MrDillinger back in 2017.
Unfortunately, we did not let Revdex.com know that this was resolved at that timeWe apologize for the late response and wanted to let Revdex.com know that it has been resolved and closedThank you

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, Jacob***

Hello Lance,
Your sales contract itemizes all of the fees collected and what they were specifically for. Sales tax and DMV fees are paid differently and separately, which is why DMV fees were $656.00. These are government and state fees also that we have no control overDid you see a mistake on your sales contract? We would like to also invite you back in with your sales contract and we would be happy to walk through each fee. If you are unable to come in, you can call our store and request a Finance Manager to look up your contract and also walk you through the feesWe want to ensure we are transparent and can provide you with the information to understand any fees on the sales contractOur phone # is*** ***
Thank you,
Sara ***
Momentum Auto Group
Infiniti/VW of Fairfield