Infinity Benefit Solutions Inc.

I came to Big O Tires to diagnose the cause of my check engine lightMy vehicle requires emissions testing and I have been told a check engine light means automatic failureI was told the issue that needed to be addressed and agreed to the repairs despite mild disagreement that this was the actual issueOnce this repair was done I was told that this was not the issueAfter a little more work and inspection I was advised to replace the engine and told that the cost of the previous work would be included in the cost but if I decided not to replace the engine the previous work would have been a waste and same with the large sum of money I spentI was 'quoted' $*** for the engine replacement with a year unlimited mile warrantyAfter paying $*** deposit I was told that the price would actually be $***+ and that I had no choice now but to pay because they already have the engine or for less they would give it to me without the warrantyI am pregnant and the stress of the situatio