Initial Business Response /* (1000, 5, 2017/04/19) */
Mr *** signed an agreement to give days noticeWe received his decision to cancel on March 13th and we canceled it on April 2nd This was within the days he signed and agreed toWe sent him a picture with his agreement and
his signature.We have the text he sent on the 13th and we have all documentation showing signatureNot sure why this is even a complaint considering it is within the agreement he signed
Initial Consumer Rebuttal /* (3000, 8, 2017/04/20) */
***Document Attached***
Attached is a copy that we hadn't received until April 6, It has clearly been modified without our knowledge or authorizationThe amount changed from $to $and the date changed from the 24th to the 1stAgain, *** expressly stated this was not a contract and could be cancelled at any time so we wouldn't have to pay for something we didn't want
Initial Business Response /* (1000, 5, 2017/04/19) */
Mr *** signed an agreement to give days noticeWe received his decision to cancel on March 13th and we canceled it on April 2nd This was within the days he signed and agreed toWe sent him a picture with his agreement and
his signature.We have the text he sent on the 13th and we have all documentation showing signatureNot sure why this is even a complaint considering it is within the agreement he signed
Initial Consumer Rebuttal /* (3000, 8, 2017/04/20) */
***Document Attached***
Attached is a copy that we hadn't received until April 6, It has clearly been modified without our knowledge or authorizationThe amount changed from $to $and the date changed from the 24th to the 1stAgain, *** expressly stated this was not a contract and could be cancelled at any time so we wouldn't have to pay for something we didn't want