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Information Agent Reviews (4)

I am rejecting this response because: In your response you stated"I will mail by first class mail a cashier’s check to ***'s directattention via US Priority mail for $on Saturday December 13, Once this is done I will email [redacted] the tracking number." As of 11am Monday 12/15/I still have no tracking number, and no assurance that we will be placed on the "never contact again list." Thanks in advance for your cooperation in this matter***

I am rejecting this response because: They told me NOT to cash the check they sentThey sent a package that was not authorized by [redacted] The package said Kevin Chain to [redacted] which is not the business nameI emailed them saying do not cash our checkAll they ever do is curse, as you can see in the response they giveThey do not like when people call them out on how they run a business Here is the correspondenceATTN: [redacted] ***Cancellation ID#: [redacted] ***,We have received your request for a cancellation of servicesShould you have any further questions regarding this account, please contact management via email using [redacted] .Keep in mind that you have lifetime access to our free services regardless of subscriptionInstructions on how to use these features were sent in the Website Starter Kit we originally sent your companyIf you have lost or misplaced your starter kit, let us knowWe would be happy to create a new one for you and mail it out at no charge.Thank you for your time, [redacted] * Customer Service Rep.PowerSportsHub.com [redacted] [redacted] [redacted] My response: (this was because I questioned them and them) Interesting that I get this email I will be making sure to call the police about your companyYou sound like a ripoff and scam Now from the president of this company: (as you can see, he told me to destroy the check!, why would he ask for me to pay him back??? [redacted] ,You sound like you have watched one too many high drama movies.Chill out!While I apologize for any miscommunications that might have occurred no one is trying to "rip you off".Just trying to do business.You need not worry.Given the, quite frankly, nasty and accusatory nature of your communications we do not want to do business with you.We have flagged your information as do not contact in the future.While you were invited earlier to cash the $check and doing so will not sign you up nor obligate you to anything, at this point you should destroy it since there is no possibility that you will keep your part of the bargain (Make an honest assessment of our services and decide if you're interested.) [redacted] ***President [redacted] My response: Dear ***,I do ask you not to cash our check that [redacted] asked for today I did look up your business and I do see some customers not happy with the way you conduct business and you are marked as a scam If you were a legit business, I am not sure why you would send something to us COD and also sent us a checkIt is way too fishy, sorry to sayThank you and good night[redacted] So, you can see I asked for them to NOT cash our check, however they did so They asked for us to not cash theirs and we have not [redacted]

***,I first received your information from home on Friday nightI typed an immediate response as I did not wish to waitOur bank closed on Saturday so this was dealt with today.The cashiers check for $has been sent I do not have tracking number in possession but will by end of business today.I can assure you that you are on the DO NOT CONTACT LIST forever and ever! :-)Again I apologize for any communication breakdowns on our part.Clearly we could have done better.I will be emailing you again today with tracking information.***

Date: Tue, Mar 15:53:-To: [redacted] From: PowerSportsHub Customer Service < [redacted] > Subject: Re: Complaint ID# [redacted] Mr [redacted] , The representative whom spoke to you today simply told you that the list of services was extensive and that we would provide details in a report to you within hoursInstead of allowing us to provide you excellent service you complained to the Revdex.com almost immediately even after the representative committed to getting you the details you requestedThe refund you have requested has been issuedAll associated webpages, directory listings, SEO services, etchave been cancelled effective todayThe refund will post to your account on Friday March 10th [redacted] Customer Care

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