Dear [redacted] ,We just sent you an email with a contact phone number and our stated desire to help you get the records you believe exist It appears that these missing records fall outside of our search description parameters for AZ and CA, however we are still willing to send out court researchers to do whatever we can to help you retrieve the records you are looking for We will perform these additional background checks at no additional cost to you Please read the email we sent you today and call the number in the email and we will resolve this issue for you to your satisfaction.Sincerely,***
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]
On January 11th at 10:AM [redacted] under the company name " [redacted] ", performed a Pennsylvania Criminal Background Check on a " [redacted] E [redacted] " with date of birth of 9/26/ Additionally the amount charged for this order was $not $as [redacted] states in her complaint The background check was conducted and no criminal records were found We have been going back and forth with this customer via email for over a week We explained that according to our Pennsylvania criminal search description as listed on our website we fulfilled the order requirements It is not up to us as to what employer would accept our criminal reports, we service primarily companies and organizations that use our background reports as part of the tenant or employment screening process Our terms of use explain what we do and it also very specifically lists our refund policy This customer does not qualify for a refund Simply stating that an employer will not accept the furnished report from us is not a reason to issue a refund We are a consumer reporting agency (CRA) and most of our clients use our services for their employment screening efforts At no time did we represent that employers would accept our reports as sufficient for their own background screening requirements Background screening requirements differ from company to company, State to State and also by the position being offered This customer is not claiming that our report was inaccurate or wrong, they are simply stating that their employer will not accept this report for their purposes We have no control over what type of companies or organizations will accept our reports for their purposes, however this is why most of our clients are companies that use us directly for their background check reports and therefore they are valid and legitimateAgain, there is no valid reason to issue a refund for this order We have had an A+ Revdex.com rating for over years and furnish consumer reports to companies, organizations, universities and city governments in all US States Our consumer reports are in no way fraudulent but instead include everything that is described on our product pages Additionally the majority of our records are derived from court records which are obviously legitimate and not fraudulentMost employers conduct their own background checks on potential hires using a company like ours We are not sure why an individual would run a check on themselves on behalf of a company they are seeking employment with Most, if not all employers in the USA conduct the employment screening themselves and utilize companies like ours to provide the background check reports they seek during the vetting process We have never heard of a potential employee bringing in a background report to a job interview Most companies would not trust this method and therefore typically HR runs the background checks themselves through a company like ours
Dear [redacted] ,We just sent you an email with a contact phone number and our stated desire to help you get the records you believe exist It appears that these missing records fall outside of our search description parameters for AZ and CA, however we are still willing to send out court researchers to do whatever we can to help you retrieve the records you are looking for We will perform these additional background checks at no additional cost to you Please read the email we sent you today and call the number in the email and we will resolve this issue for you to your satisfaction.Sincerely,***
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]
On January 11th at 10:AM [redacted] under the company name " [redacted] ", performed a Pennsylvania Criminal Background Check on a " [redacted] E [redacted] " with date of birth of 9/26/ Additionally the amount charged for this order was $not $as [redacted] states in her complaint The background check was conducted and no criminal records were found We have been going back and forth with this customer via email for over a week We explained that according to our Pennsylvania criminal search description as listed on our website we fulfilled the order requirements It is not up to us as to what employer would accept our criminal reports, we service primarily companies and organizations that use our background reports as part of the tenant or employment screening process Our terms of use explain what we do and it also very specifically lists our refund policy This customer does not qualify for a refund Simply stating that an employer will not accept the furnished report from us is not a reason to issue a refund We are a consumer reporting agency (CRA) and most of our clients use our services for their employment screening efforts At no time did we represent that employers would accept our reports as sufficient for their own background screening requirements Background screening requirements differ from company to company, State to State and also by the position being offered This customer is not claiming that our report was inaccurate or wrong, they are simply stating that their employer will not accept this report for their purposes We have no control over what type of companies or organizations will accept our reports for their purposes, however this is why most of our clients are companies that use us directly for their background check reports and therefore they are valid and legitimateAgain, there is no valid reason to issue a refund for this order We have had an A+ Revdex.com rating for over years and furnish consumer reports to companies, organizations, universities and city governments in all US States Our consumer reports are in no way fraudulent but instead include everything that is described on our product pages Additionally the majority of our records are derived from court records which are obviously legitimate and not fraudulentMost employers conduct their own background checks on potential hires using a company like ours We are not sure why an individual would run a check on themselves on behalf of a company they are seeking employment with Most, if not all employers in the USA conduct the employment screening themselves and utilize companies like ours to provide the background check reports they seek during the vetting process We have never heard of a potential employee bringing in a background report to a job interview Most companies would not trust this method and therefore typically HR runs the background checks themselves through a company like ours