InfoTaxSquare.com Inc. Reviews (2)
View Photos
InfoTaxSquare.com Inc. Rating
Description: BUSINESS FORMS & SYSTEMS, LICENSE SERVICES
Address: 7 David Avenue, Hicksville, New York, United States, 11801
Phone: |
Show more...
|
Web: |
|
Add contact information for InfoTaxSquare.com Inc.
Add new contacts
It looks as if they will do everything for you until you are the paying customer but once time has passed and you ask them for copies of documents to send it to you for tax purposes they will just ignore you for days.
What an unprofessional behavior and honestly makes me feel I should NEVER have to ask to seek my own documents this many times.
!!! Horrible Service !!!
Review: I PURCHASED A SERVICE FOR INFOTAX TO SET UP A ARIZONIA DBA FOR ME AND THIS SERVICE WAS NOT MET I NEVER RECIVED THE LEGAL DOCUMENTS THAT WERE PROMISED AND I WAS CHARGED 129.00 AND THEY REFUSE TO RETURN MY MONEY TO MY CREDIT CARD ....THIS COMPANY IS A FRAUD SAND THEY HAVE NO WAY OF COMPLETING SERVICES IN ARIZONA FROM NEW YORK...Desired Settlement: WANT MY MONEY RETURNED TO ME BECAUSE THE SERVICE WAS NOT COMPLETED...
Business
Response:
We received an order from [redacted] for Arizona DBA on 07/**/2013. An Expedite process and shipping was sent out on 07/**/2013 because the application need Original signature and notary of the owner. State of Arizona filed [redacted] DBA on 07/**/2013.
With our expedite package we always sent a prepaid envelope for the state to mail the proof of documents back to us, and we always get it back. For some reason beyond our power [redacted] envelope got lost or whatever happen as we do not have control over the shipping. Meanwhile, [redacted] was getting frustrated as it was understandable, he needed his papers and we were doing everything to get them to him. As this never happened before and we were also doing everything necessary to fulfill his order.
We mailed out another request with expedite to the state of Arizona to mail out another certified copy, we were calling the supervisor on almost daily basis to have this issue resolved.
Finally, We just tracked the package, which was sent to the state of Arizona with the second request and found out that the proof of certified copy was delivered to [redacted]'s address on 08/**/2013 at 10:52 am (USPS Tracking Number: [redacted]).
We hope this issue has been reconciled and again apologize to [redacted] of the inconvenience it caused.
Best Regard