Ingallina's Box Lunch

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted] ***

RE: Customer Complaint- [redacted] ***Complaint ID: [redacted] Dear [redacted] ,Tuesday May 191h, We want to extend our sincerest apologies that the customer has not been able to get removed fromour mailing listWe immediately searched through all of our mailing lists for the companies, addressesand contact names that were givenWe also double checked on any possible misspellings or other waysthat these customers may come up in our mailing list We've removed all possible entries and put them on our DO NOT MAIL list which should fully resolve theissue Unfortunately it may have been too late to catch the mail that is going out this weekWe did attempt tostop them from receiving a mailing this week, but have not received confirmation from our mailingcompany that this has been done We do our very best to keep our mailing lists as accurate as possible and have no problem removingcustomers from our mailing listsI will be doing a full investigation to find out how this persons requesthas not been taken care ofNormally it is a very simple process of a customer contacting us andrequesting to be removed, and then this request goes to our employee who updates all of our mailinglistsThese are updated several times a month as we mail out every week, so I can see that somehowour process needs to be improved and we will work to do so Please feel free to contact me directly with any other complaints or issues regarding this matter Regards, [redacted] COO Ingallina's Box Lunch Inc [redacted]

I have instructed our website host to update the information on our websites Also, NO mailers that we mail out now say $minimum.We truly are sorry for the inconvenience this has caused you Joyce M***Ingallina's Box Lunch, Inc

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

RE: Customer Complaint- *** * ***Complaint ID: ***
Dear *** ***,Tuesday May 191h,
We want to extend our sincerest apologies that the customer has not been able to get removed fromour mailing listWe immediately searched through all of our mailing lists for the companies,
addressesand contact names that were givenWe also double checked on any possible misspellings or other waysthat these customers may come up in our mailing list
We've removed all possible entries and put them on our DO NOT MAIL list which should fully resolve theissue
Unfortunately it may have been too late to catch the mail that is going out this weekWe did attempt tostop them from receiving a mailing this week, but have not received confirmation from our mailingcompany that this has been done
We do our very best to keep our mailing lists as accurate as possible and have no problem removingcustomers from our mailing listsI will be doing a full investigation to find out how this persons requesthas not been taken care ofNormally it is a very simple process of a customer contacting us andrequesting to be removed, and then this request goes to our employee who updates all of our mailinglistsThese are updated several times a month as we mail out every week, so I can see that somehowour process needs to be improved and we will work to do so
Please feel free to contact me directly with any other complaints or issues regarding this matter
Regards,*** ***
COO
Ingallina's Box Lunch Inc
***

I have instructed our website host to update the information on our websites. Also, NO mailers that we mail out now say $minimum.We truly are sorry for the inconvenience this has caused you. Joyce M***Ingallina's Box Lunch, Inc