Inglenook Energy Center

The first few lines of what customer said is true, and she did appologize for stopping payment on the check without notifying usAfter many days we finally got payment for the work we had done. About a month later she called to schedule another appointment. The day of the appointment we
were in a terrible snow storm. Customer home is about miles away - roundtrip and takes hours in good weather. My husband called her in the morning and there was no answer so he left a messageShe didn't call back until later in the afternoonWhen she called finally I told here we were not coming out and she was very agitated. My husband later called her that day to reschedule and she has never called backThe stove was running when we left the first time. This product was not purchased at Inglenook, but at McGucken Hardware in Boulder. Apparently they do not want to give them service so they have been calling us. Obviously there is another intervening problem as it was fixed when we left. This product is years oldThis complaint uis unfounded. *** *** PS This is the first notice of this complaint. *** and I have been out of the country and have not seen this until now