Inkplustoner.com

This company is not a pleasure to deal withI purchased black ink cartridge from them and never received itI live in a rural area next to a highway and this is the second time a package has not made it to our houseI'm not sure if people are stealing our mail or if it's getting delivered to the wrong houseI asked inkplustoner.com to send another one (which cost just over $40) to my PO Box, which is much more secureInkplustoner.com refused to honor my humble requestThis is not the way to win customersThis is the first and last time I will order from this companyOne would think if I had tried more than once to get an ink cartridge shipped to a more secure address, that would definitely elicit a "no." Not in this caseInkplustoner.com didn't even give me the benefit of the doubtI enlisted the help of my credit card company to reverse the charges, but inkplustoner.com submitted "proof" that the cartridge was "delivered." Earth to inkplustoner.com: That doesn't mean I actually received itAt any rate, shame on this company for forcing me to pay for an ink cartridge that someone else received

This company is not a pleasure to deal with. I purchased 1 black ink cartridge from them and never received it. I live in a rural area next to a highway and this is the second time a package has not made it to our house. I'm not sure if people are stealing our mail or if it's getting delivered to the wrong house. I asked inkplustoner.com to send another one (which cost just over $40) to my PO Box, which is much more secure. Inkplustoner.com refused to honor my humble request. This is not the way to win customers. This is the first and last time I will order from this company. One would think if I had tried more than once to get an ink cartridge shipped to a more secure address, that would definitely elicit a "no." Not in this case. Inkplustoner.com didn't even give me the benefit of the doubt. I enlisted the help of my credit card company to reverse the charges, but inkplustoner.com submitted "proof" that the cartridge was "delivered." Earth to inkplustoner.com: That doesn't mean I actually received it. At any rate, shame on this company for forcing me to pay for an ink cartridge that someone else received.