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Inman Heating & Cooling

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Inman Heating & Cooling Reviews (4)

The warranty requires the part to be complete non working ,resulting in the time frame it took to replaceOur company replaced the motor on April 14th,

Complaint: ***
I am rejecting this response because: In talking with the service technician, he said he recieved the calls from their
receptionist and advised he would call me, but forgotSeven or eight calls to the company, & I recieved no response in wks! He said that he knew the motor was still working so he wasn't too concerned about itIf we knew the motor was bad, why wait until the motor quits working completely and I no longer have heat in my home for my daughters, one of which who is terminally illMy furnace has quit working many times, too many times compared to every other home owner I knowWhat damages could be done to the unit while running for extended period of time on a bad motor? Overall, I feel the service I've recieved from Inman Heating and Cooling to be subparAccording to the other company who came out to check the furnace, I would need to replace the entire unit within the year, but the Inman service tech says that is not necessaryAt this point I do not know who or what to believeWhat I do know is that when the time comes that I need services again or to replace the unit without putting a bandaide on it, I expect better service than what I've recieved.
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: In talking with the service technician, he said he recieved the calls from their
receptionist and advised he would call me, but forgotSeven or eight calls to the company, & I recieved no response in wks! He said that he knew the motor was still working so he wasn't too concerned about itIf we knew the motor was bad, why wait until the motor quits working completely and I no longer have heat in my home for my daughters, one of which who is terminally illMy furnace has quit working many times, too many times compared to every other home owner I knowWhat damages could be done to the unit while running for extended period of time on a bad motor? Overall, I feel the service I've recieved from Inman Heating and Cooling to be subparAccording to the other company who came out to check the furnace, I would need to replace the entire unit within the year, but the Inman service tech says that is not necessaryAt this point I do not know who or what to believeWhat I do know is that when the time comes that I need services again or to replace the unit without putting a bandaide on it, I expect better service than what I've recieved.
Sincerely,
*** ***

The warranty requires the part to be complete non working ,resulting in the time frame it took to replace. Our company replaced the motor on April 14th,2017.

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Address: 204 S Breidecker St, Columbia, Illinois, United States, 62236-2009

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