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InMotion Hosting, Inc.

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InMotion Hosting, Inc. Reviews (3)

I started as a customer about a year ago, and now I have a good amount of experience to talk about InMotion Hosting
One, I always get a person on the phone, that knows English! The call center guys are the heart of an internet based business, because it is the only personal relation a customer will get with the companyOn this they Excel, if you had a bad experience, evaluate how you acted before you condemn them
Tech issues, they were always helpful, and it seems that they all had a good amount of training and experience I could by the fact that they did not need to look stuff up to help me usually they responded on the spotOne guy explained things to me over the phone, not redirect me to a help pageThat helped a lot, and it's appreciated
I do recommend this business, I think they have their priorities on the correct place, customer first, knowledge, and competence
Thanks

FYI, do NOT use backup buddy if you are on InMotion hosting. They just cited me for violation of their TOS for having two full backups OF MY WEBSITE and nine (less that 9MB) database backups stored on their servers.

The TOS States:
Unfortunately, per our Terms of Service, we do not allow web hosting accounts to be used in the backup capacity for personal and non-web-related files as our servers are for the purpose of hosting a website and associated email functions.

I'm certainly not violating this, yet InMotion is telling me that I have no choice but to remove the backups and store them somewhere else. I have never had this problem with any other web host (I have used several for different clients).

Terrible terrible customer service from InMotion. It's obvious that they would rather take a hard line and lose a customer than actually try to be helpful.

I tried InMotion on the recommendation of a friend, but now I am moving my site to another host that has excellent support and actually allows me to backup my website data. I absolutely do not recommend this business to anyone else.

Worst Hosting provider, I have ever ever purchased. Oh my God, there technical staff, You can just wait, wait and wait after creating a ticket, after waiting full day. They said they can't fix website problem.

They transfer the my websites from siteground to inmotion hosting, and they don't did it right now my website did not work.

If you need technical help, never buy Inmotion hosting,

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Address: 6100 Center Dr #1190, Los Angeles, California, United States, 90045-9201

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