In response to the complaint from *** *** 8/31/2015The *** family stayed with the Inn at Schofield for days 7/20/15-9/4/15, where there was free internet in their roomsAt the time they were here, the Inn at Schofield was in process of and the upgrade on our internet service which
then was disrupted with bad weatherThe key cards for the doors were not working on a continuous base, because our server was hit by lighting, which knock out our systemThis causes issues across the board for the hotelOur IT department was working attentively to get the system back up and runningUnder the *** Food Service regulation the Ice Machines are now considered a food items and would have to be handle accordinglyThe Ice Machines were not broken they were unplugged in preparation for removal.Sincerely, Stephanie C***
In response to the complaint from *** *** 8/31/2015The *** family stayed with the Inn at Schofield for days 7/20/15-9/4/15, where there was free internet in their roomsAt the time they were here, the Inn at Schofield was in process of and the upgrade on our internet service which
then was disrupted with bad weatherThe key cards for the doors were not working on a continuous base, because our server was hit by lighting, which knock out our systemThis causes issues across the board for the hotelOur IT department was working attentively to get the system back up and runningUnder the *** Food Service regulation the Ice Machines are now considered a food items and would have to be handle accordinglyThe Ice Machines were not broken they were unplugged in preparation for removal.Sincerely, Stephanie C***