Inn on the Square

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

We have resolved this issue by refunding Ms [redacted]’ money. Ms [redacted] booked a room with Inn on the Square through our Advance Purchase program which clearly states when accepting the reservation that there is a no cancellation policy. Ms [redacted] called and I did speak with her and her fiance, I...

offered to review the situation and call them back due to the fiance being very rude and argumentative. I did return their call and left a message on 4/27/2015. In good faith we cancelled the reservation on 5/12/2015 and left another message for Ms [redacted] explaining we canceled the reservation and refunded their money.