Inner Workings (INWK)

This letter is to rebuttal the response from Sidney Chung Plumbing serviceMrChung had contacted [redacted] , and wanted give to her a cash rebateThat was not acceptable nor, was he sincere to make good of our complaint filed with the Revdex.com [redacted] , tried several attempts to contact MrChung on May 7, 2016, and May 10, He said He’d get back to me on May 7, 2016, and did notIt wasn’t until the Revdex.com Revdex.com contacted him on May 24, when she heard from MrChung againShe believes she was over charge for his service, and wanted her money backShe paid him and he over charge her [redacted] never got itemized receipt for the workBut however he removed an existing new water hose so he could install his own water hose and charge her for his work performedAs of today she still has not gotten the newly installed water hose back from MrChungMrChung had not reduced the price for his servicesAnd/or returned her moneyShe still waiting for this complaint to be resolvedSincerely, Ms [redacted] [redacted] *** Citrus Heights, CA

This letter is to rebuttal the response
from Sidney Chung Plumbing serviceMrChung had contacted ***, and wanted give to her a cash rebateThat was not acceptable nor, was he sincere to make good of our complaint filed with the Revdex.com***, tried several attempts to contact MrChung on May 7, 2016, and May 10, He said He’d get back to me on May 7, 2016, and did notIt wasn’t until the Revdex.com Revdex.com contacted him on May 24, when she heard from MrChung againShe believes she was over charge for his service, and wanted her money backShe paid him and he over charge her*** never got itemized receipt for the workBut however he removed an existing new water hose so he could install his own water hose and charge her for his work performedAs of today she still has not gotten the newly installed water hose back from MrChungMrChung had not reduced the price for his servicesAnd/or returned her moneyShe still waiting for this complaint to be resolvedSincerely, Ms*** *** *** *** *** *** Citrus Heights, CA

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me *** *** resolved the problem immediately Thank you,*** ***

Business states that they apologize for the mistake. Business intends to fully reimburse the customer in the amount of $175. Business will do a personal delivery in cash to the customer home.

Business states that they have attempted to contact the consumer directly but have been unsuccessful. Business would like the consumer to contact the business directly to set up an appointment to further review the matter and address the issues. [redacted]