Took my Dodge truck to this shop on 12/24/Was told by the owner, *** ***, that if the transmission could be fixed, it would be $If it needed a used transmission, it would be $I was not provided a written estimate, nor did I give authorization to perform the work as I was told I would be called after the determination of what needed to be doneSeveral hours later, *** called and said the transmission was fixed and would cost $When I state that I did not give verbal consent to perform work, *** became verbally abusive and began screaming the following: 1) "You're a *** liar", 2) "You're a *** ***", 3) "You're a *** snake", 4) "If you do not pay, I will dismantle this vehicle." Out of fear for my life, I brought my husband to pick up and pay for the vehicleWhen my husband calmly confronted him about the way he spoke to me, *** yelled at him "Oh, so you're one of those *** ***?" We stated that if he continued to be violent, we would call
Took my Dodge truck to this shop on 12/24/Was told by the owner, *** ***, that if the transmission could be fixed, it would be $If it needed a used transmission, it would be $I was not provided a written estimate, nor did I give authorization to perform the work as I was told I would be called after the determination of what needed to be doneSeveral hours later, *** called and said the transmission was fixed and would cost $When I state that I did not give verbal consent to perform work, *** became verbally abusive and began screaming the following: 1) "You're a *** liar", 2) "You're a *** ***", 3) "You're a *** snake", 4) "If you do not pay, I will dismantle this vehicle." Out of fear for my life, I brought my husband to pick up and pay for the vehicleWhen my husband calmly confronted him about the way he spoke to me, *** yelled at him "Oh, so you're one of those *** ***?" We stated that if he continued to be violent, we would call