Innovative Building Solutions LLC

Aloha,We were not the general contractor and we provided three complete sets of plans each with several revisions to the homeowner We were never paid for any design and or drafting services, WE were not hired by the homeowner as the project manager.We were not the general contractor and assisted in the project as much as we had control.MahaloJohn [redacted] M***Innovative Building Solutions808-368-

Aloha, As I understand there are always two sides to every story and thanks to my detailed record keeping (every text, email and telephone conversation transcribed to paper) I can completely dispute this complaint and claim My side is in the Larger Black Bold Font Below I entered into a contract with the firm IBS to build a less then square foot [redacted] COMPLETELY – See the attached design build agreement dated 11/– which states we were to design an [redacted] of no more than 700sf with an additional 200sf of covered lanai (please read the entire document) I have paid for the design charges in full $TRUE and per agreement In addition I have made a payment of $which was confirmed as an escrow account NOT TRUE, Client made an overpayment on an invoice then via a discussion It was agreed we would hold these monies to cover the building permit fees in order to expedite the process (it was estimated these fee would be in excess of this amount and We would cover and be reimbursed) I also fully refunded a payment of $made on my behalf by IBC for the building permit application to the county of Maui This was billed prior to the overpayment of the invoice The client has failed to mention that the main reason this had taken so long is that a Previously installed Septic System had not been properly inspected when installed and this resulted in a delay in the permit process of the [redacted] for more than months the first submission of the was accepted Plans back on 3/6/A plan was submitted to the county which exceeded the square foot footprint that was noted in the contractUntrue the Plans we submitted (Attached) were what was requested SF (Actual that was submitted = SF with Sf of covered Lanai – As per the agreement!) It should also be noted these plans were accepted on 3/10/We were required to resubmit due to the delay in the ability to process-- After not being able to reach the firm over a to week period via telephone and emailI requested all work be stopped and an Final invoice be issued for work performed to date UNTRUE, we spoke several times over a two week period from 1/4/thru 1/18/due to the issue of the completed approved set failing to be accepted by the Building Department There were also several emails discussing the projectThe comments from the Maui Department of Planning and permitting are available to be uploaded Not only did we submit the plans that were requested we did two separate and complete revisions and resubmitted during the week of 1/11/ After these two additional plan sets failed I notified the client (Mr [redacted] by Email [redacted] 16th and suggested we needed to reduce the unit to bedroom in order to have the layout work in 600sf.) The client responded later that same day “We really need the bedrooms” – Then on Monday the 18th We had a telephone conversation whereby I explained that we had to basically start from scratch and Mr [redacted] Said “I understand there is going to be an additional charge to make the revisions I just need to get it done FAST” – He also sent a lengthy follow up email [redacted] subject [redacted] 19th where he requested to see what we had to submit (Just a day after we were authorized to start a new plan and then on Tuesday he’s asking to see what we have ready It does not work like that We spent that week working the plan internally to accommodate two bedrooms, a full kitchen and a bath in a 600sf space The plans were ready to send to the client on Monday 1/(A day turnaround – Actually the plans were ready late Friday but did not go out) I received an email 1/(Saturday) explaining the client felt ignored – Really?? I didn’t take a call from him on Thursday 1/and I get a nasty email stating I’m ignoring him – Up to that point I hadn’t asked for additional monies to cover the additional expenses of drawing New Sets of plans, Nor did I seek reimbursement for the additional two attempts to get the plans as modified accepted, we knew this was a priority and we went to work fixing the plans, knowing the other things would be worked out down the road as was discussedIt was implied that should I not pay a mechanics Lien would be placed on my property, despite the fact that I had more then fully paid in advanceI have asked for my escrow account to be immediately refunded and to be issued the Final invoice by 10, February I have received nothing other then the fact I was going to be billed for a second design that would comply with the original contractI have offered resonable compensation for work performedI am demanding a final detailed invoice and the full refund of any moneys remaining after the invoice is closedAgain I was trying to be sympathetic to the clients issues and did not want to compound his expenses, we had already drafted revised sets and complete set under the SF requirement to submit for his approval prior to his STOP ALL WORK AND REFUND MY MONEY EMAIL that was the result of ONE unreturned call and ONE unanswered email the week prior I did not get a chance to respond to the “I feel Ignored” email that was from Saturday 1/ As a 3rd email with the Stop ALL Work were only seen on my desktop the morning of 1/25/when I returned to the office I was truly offended by the allegations within his emails when up to that point I spent over an Hour at a time [redacted] phone answering all kinds of questions and assisting in areas that should have been handled by the general contractor (My call logs total more than One hour plus conversation not to mention over Emails dated from 6-1-14) – But I was happy to help share my knowledge and assistance EVERY SINGE TIME – Truth be told I didn’t take the call later in the week of the 18th because at the time the call came in I just couldn’t get sucked into an hour long Q&A on what “I thought” – Same with the email [redacted] 19th about the new plansI didn’t respond because I didn’t have the Two hours necessary to answer all the same things we had talked about Shame on me I guess for not being available on those occasions Respectively Submitted John [redacted] M***

we still need to pay *** and cant without the $5,u still need to reimburse usif u had reimbursed us the $10,from the beginning it would not have had to escalate up until this point
@yahoo.com>@hawaii.rr.com>@gmail.com>

Aloha,We were not the general contractor and we provided three complete sets of plans each with several revisions to the homeowner.  We were never paid for any design and or drafting services,  WE were not hired by the homeowner as the project manager.We were not the general contractor and...

assisted in the project as much as we had control.MahaloJohn * M[redacted]Innovative Building Solutions808-368-1818

Aloha,
As I understand there are always two sides to every story
and thanks to my...

detailed record keeping (every text, email and telephone
conversation transcribed to paper).  I
can completely dispute this complaint and claim.  My side is in the Larger Black Bold Font Below.
I entered into a
contract with the firm IBS to build a less then 700 square foot [redacted]. COMPLETELY FALSE – See the attached design build agreement dated 11/2014 – which states
we were to design an [redacted] of no more than 700sf with an additional 200sf of
covered lanai (please read the entire document) I have paid for the
design charges in full $7697.65. TRUE and per agreement.  In addition I have
made a payment of $2000 which was confirmed as an escrow account.  NOT TRUE, Client made an overpayment on an invoice then via a discussion It
was agreed we would hold these monies to cover the building permit fees in
order to expedite the process (it was estimated these fee would be in excess of
this amount and We would cover and be reimbursed).  I
also fully refunded a payment of $278.65 made on my behalf by IBC for the
building permit application to the county of Maui.    This was billed prior
to the overpayment of the invoice.
The client has failed
to mention that the main reason this had taken so long is that a Previously
installed Septic System had not been properly inspected when installed and this
resulted in a delay in the permit process of the [redacted] for more than 6 months the
first submission of the was accepted Plans back on 3/6/15. A plan was submitted
to the county which exceeded the 700 square foot footprint that was noted in
the contract. Untrue the Plans we submitted (Attached) were what
was requested 700 SF (Actual that was submitted = 692 SF with 191 Sf of covered
Lanai – As per the agreement!) It should also be noted these plans were
accepted on 3/10/15 We were required to resubmit due to the delay in the
ability to process. -- After not being able to reach the firm over a to week
period via telephone and email. I requested all work be stopped and an Final
invoice be issued for work performed to date.   UNTRUE, we spoke several times over a two week period from 1/4/16 thru
1/18/16 due to the issue of the completed approved set failing to be accepted
by the Building Department.  There were
also several emails discussing the project. The comments from the Maui Department of
Planning and permitting are available to be uploaded.  Not only did we submit the plans that were
requested we did two separate and complete revisions and resubmitted during the
week of 1/11/16.  After these two
additional plan sets failed I notified the client (Mr. [redacted] by Email [redacted] 16th
and suggested we needed to reduce the unit to 1 bedroom in order to have the
layout work in 600sf.)  The client
responded later that same day “We really need the 2 bedrooms” – Then on Monday
the 18th We had a telephone conversation whereby I explained that we
had to basically start from scratch and Mr. [redacted] Said “I understand there is
going to be an additional charge to make the revisions I just need to get it
done FAST” – He also sent a lengthy follow up email [redacted] subject [redacted] 19th
where he requested to see what we had to submit (Just a day after we were
authorized to start a new plan and then on Tuesday he’s asking to see what we
have ready….. It does not work like that. 
We spent that week working the plan internally to accommodate two
bedrooms, a full kitchen and a bath in a 600sf space.  The plans were ready to send to the client on
Monday 1/25 (A 5 day turnaround – Actually the plans were ready late Friday but
did not go out) I received an email 1/22 (Saturday) explaining the client felt
ignored – Really?? I didn’t take a call from him on Thursday 1/21 and I get a
nasty email stating I’m ignoring him – Up to that point I hadn’t asked for
additional monies to cover the additional expenses of drawing 3 New Sets of
plans, Nor did I seek reimbursement for the additional two attempts to get the
plans as modified accepted, we knew this was a priority and we went to work
fixing the plans, knowing the other things would be worked out down the road as
was discussed. It was implied that
should I not pay a mechanics Lien would be placed on my property, despite the
fact that I had more then fully paid in advance. I have asked for my escrow
account to be immediately refunded and to be issued the Final invoice by 10,
February 2016. I have received nothing other then the fact I was going to be
billed for a second design that would comply with the original contract. I have
offered resonable compensation for work performed. I am demanding a final
detailed invoice and the full refund of any moneys remaining after the invoice
is closed. Again I
was trying to be sympathetic to the clients issues and did not want to compound
his expenses, we had already drafted 2 revised sets and complete set under the
600 SF requirement to submit for his approval prior to his STOP ALL WORK AND
REFUND MY MONEY EMAIL that was the result of ONE unreturned call and ONE
unanswered email the week prior….  I did
not get a chance to respond to the “I feel Ignored” email that was from
Saturday 1/22.  As a 3rd email
with the Stop ALL Work were only seen on my desktop the morning of 1/25/15 when
I returned to the office.  I was truly
offended by the allegations within his emails when up to that point I spent
over an Hour at a time [redacted] phone answering all kinds of questions and assisting
in areas that should have been handled by the general contractor (My call logs total
more than 30 One hour plus conversation not to mention over 100 Emails dated
from 6-1-14) – But I was happy to help share my knowledge and assistance EVERY
SINGE TIME – Truth be told I didn’t take the call later in the week of the 18th
because at the time the call came in I just couldn’t get sucked into an hour
long Q&A on what “I thought” – Same with the email [redacted] 19th
about the new plans.. I didn’t respond because I didn’t have the Two hours necessary
to answer all the same things we had talked about… Shame on me I guess for not
being available on those occasions
Respectively Submitted
John * M[redacted]

Aloha,We were not the general contractor and we provided three complete sets of plans each with several revisions to the homeowner.  We were never paid for any design and or drafting services,  WE were not hired by the homeowner as the project manager.We were not the...

general contractor and assisted in the project as much as we had control.MahaloJohn * M[redacted]Innovative Building Solutions808-368-1818