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Innovative Business Products Reviews (5)

Acme Nissan is only provided remaining months left on a lease contract directly from NissanAs explained in our first response, we have no visibility to any late charges or deferred paymentsAcme Nissan made it crystal clear to Mr [redacted] as to the exact amount of monies that would be sent on his behalf and we have fulfilled our obligationAs far as any other concerns, Mr [redacted] should handle those directly with Nissan as suggested to him during his prior phone call

I am rejecting this response because:The salesmanager from ACME Nissan is either lying or uninformed First of all, let me clearly state that I do dispute that this amount was not supposed to be part of the payment made by ACME Nissan and fully reject the salesmanager's assertions to the contrarySecondly he is clearly lying about Acme's knowledge of the fees and late charges because both were discussed with the salesperson, ***, prior to the sale We have no way of knowing how much it costs to pay off the loan on our old car as Nissan does not report this information We relied on them entirely to give us this figure The paper they had us sign was not furnished to us by the finance office despite me asking for a copy I also asked for a copy when I spoke to [redacted] withing three days of the sale, which would have given us the option to cancel They also did not furnish a copy of our credit application, which was taken electronically contrary to NJ Law Both my wife and I are willing to sign affidavits that these amounts were discussed with *** While they may not have explicitly stated these amounts were included, they certainly never stated that they were not included The Salesmanger also yelled at me for two minutes straight while I was trying to talk to him This business is clearly not reputable

Mrs***, at the time of her new purchase, had months remaining on her contractAcme Nissan had Mrs*** sign documentation to confirm thisAcme Nissan fulfilled it's obligation to pay those remaining months and this fact is undisputed by Mr***The money that Mr*** refers to,
is an allowance of a deferred monthly charge during a government shut downMr*** opted to participate in that program in which, in this case, one payment would be deferred to the end of his contractUnfortunately, that deferred charge was not known by Acme Nissan and was not part of the agreement between Mrs*** and Acme NissanI advised Mr*** to contact Nissan directly

Acme Nissan is only provided remaining months left on a lease contract directly from Nissan. As explained in our first response, we have no visibility to any late charges or deferred payments. Acme Nissan made it crystal clear to Mr. [redacted] as to the exact amount of monies that would be sent on his behalf and we have fulfilled our obligation. As far as any other concerns, Mr. [redacted] should handle those directly with Nissan as suggested to him during his prior phone call.

I am rejecting this response because:The salesmanager from ACME Nissan is either lying or uninformed.  First of all, let me clearly state that I do dispute that this amount was not supposed to be part of the payment made by ACME Nissan and fully reject the salesmanager's assertions to the contrary. Secondly he is clearly lying about Acme's knowledge of the fees and late charges because both were discussed with the salesperson, [redacted], prior to the sale.  We have no way of knowing how much it costs to pay off the loan on our old car as Nissan does not report this information.  We relied on them entirely to give us this figure.  The paper they had us sign was not furnished to us by the finance office despite me asking for a copy.  I also asked for a copy when I spoke to [redacted] withing three days of the sale, which would have given us the option to cancel.  They also did not furnish a copy of our credit application, which was taken electronically contrary to NJ Law.  Both my wife and I are willing to sign affidavits that these amounts were discussed with [redacted].  While they may not have explicitly stated these amounts were included, they certainly never stated that they were not included.  The Salesmanger also yelled at me for two minutes straight while I was trying to talk to him.  This business is clearly not reputable.

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